Enabling the microphone and webcam - Amazon WorkSpaces Thin Client
Enabling permissions for microphone and webcam in the VDIEnabling permissions in the web browser

Enabling the microphone and webcam

Your WorkSpaces Thin Client device can connect to your audio and visual devices. To use your microphone and webcam within a virtual desktop session, you will need to enable permissions in your Windows Settings, on the virtual desktop toolbar, and your browser settings.

WorkSpaces Thin Client is compatible with the webcams and headsets listed in the Peripherals section.

Confirm your webcam and microphone are properly connected to your WorkSpaces Thin Client.

  1. Go to Settings.

  2. Select Peripheral Devices.

  3. Verify that your webcam and microphone are listed.

    Settings interface showing connected Logitech USB devices, sound settings, and a USB camera.

  4. Verify that your microphone and webcam are enabled on your VDI. Depending on what VDI you are using, do one of the following:

Enabling permissions for microphone and webcam in the VDI

Enabling permissions in Windows

  1. Select the Settings icon.

  2. Select the Privacy icon from the Settings menu.

    Windows Settings menu with various system configuration options, Privacy icon highlighted.

  3. Do one of the following:

    • Select Camera from the list on the left, and change Allow apps to access your camera to On.

      Windows Settings page showing camera access options and app permissions for device camera.

    • Select Microphone from the list on the left, and change Allow apps to access your camera to On.

      Windows Settings page for microphone access, showing device and app permissions.

After you have enabled permissions in Windows, you will need to enable them from your web browser. See Enabling permissions in the web browser.

Enabling permissions in Amazon WorkSpaces

Permissions for webcam and microphone are automatically enabled for use with WorkSpaces Thin Client.

The virtual desktop toolbar will display the status of you microphone and webcam.

WorkSpaces Thin Client is compatible with the webcams and headsets listed in the Peripherals section.

Confirm your webcam and microphone are properly connected to your WorkSpaces Thin Client.

Windows desktop with icons and taskbar, featuring the Windows logo on a blue background.

The icons for Microphone and Webcam will indicate their status.

Icon Status
Circular icon with an X symbol inside, representing cancellation or closure.
Camera is not on.
Blue circular icon with a white webcam or video camera symbol inside.
Camera is on but not streaming.
Webcam icon with circular target symbol in the center, representing video capture.
Camera is on and streaming.
Microphone icon with a zero and multiplication symbol, indicating muted audio.
Microphone is not on.
Microphone icon enclosed in a blue circle, representing audio input or voice recording.
Microphone is on.

After you have confirmed that your peripheral is enabled in Amazon WorkSpaces, you will need to enable them from your web browser. See Enabling permissions in the web browser

Enabling permissions in AppStream 2.0 and Amazon WorkSpaces Secure Browser

Your WorkSpaces Thin Client device can connect to your audio and visual devices. To use your microphone and webcam within a virtual desktop session, you will need to enable permissions in your Windows Settings, on the virtual desktop toolbar, and your browser settings.

Confirm your webcam and microphone are properly connected to your WorkSpaces Thin Client.

  1. Go to Settings.

  2. Select Peripheral Devices.

  3. Verify that your webcam and microphone are listed.

After you have confirmed that your peripheral is enabled in either AppStream 2.0 or Amazon WorkSpaces Secure Browser, you will need to enable them from your web browser. See Enabling permissions in the web browser.

Enabling permissions in the web browser

  1. A pop-up window will appear asking for Microphone and Webcam permissions. If you do not see the pop-up, you can select the icon next to the address bar.

    Permission request pop-up for camera and microphone access in Amazon Chime application.

  2. Select Allow in the pop up window.

  3. Select the Settings icon on the browser search bar and make sure Microphone and Webcam are enabled.

    Amazon Chime meeting interface with video settings, audio options, and join buttons.
Note

You may need to repeat the above step every time you want to use your webcam and microphone in a website.