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Requesting a portal increase in Amazon WorkSpaces Secure Browser - Amazon WorkSpaces Secure Browser

Amazon WorkSpaces Secure Browser will no longer be open to new customers starting October 29, 2026. If you would like to use Amazon WorkSpaces Secure Browser, sign up prior to that date. Existing customers can continue to use the service as normal. For more information, see Amazon WorkSpaces Secure Browser availability change.

Requesting a portal increase in Amazon WorkSpaces Secure Browser

A portal is the service’s foundational resource. Each portal is an association between your SAML 2.0 identity provider and your networking connection to the internet and any private web content. Each portal can have a separate portal browser policy and user settings, so administrators will commonly create multiple portals in the same region to address different use cases. For example, you can provide Group A with access to a specific website with restrictive policies (e.g., Clipboard and File transfer disabled), and Group B with access to the general internet without URL filtering. You can create a portal in any supported AWS Region. To view current service availability, see AWS Services by Region.

To request a service quota increase

  1. Open the Service Quotas page in your desired region.

  2. Choose Number of Web Portals.

  3. Choose Request an increase at account level.

  4. Under Increase quota value, enter in the total amount that you want the quota to be.