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I am not authorized to perform an action in WorkSpaces Secure Browser - Amazon WorkSpaces Secure Browser

Amazon WorkSpaces Secure Browser will no longer be open to new customers starting October 29, 2026. If you would like to use Amazon WorkSpaces Secure Browser, sign up prior to that date. Existing customers can continue to use the service as normal. For more information, see Amazon WorkSpaces Secure Browser availability change.

I am not authorized to perform an action in WorkSpaces Secure Browser

If you receive an error that you're not authorized to perform an action, your policies must be updated to allow you to perform the action.

The following example error occurs when the mateojackson IAM user tries to use the console to view details about a fictional my-example-widget resource but doesn't have the fictional workspaces-web:GetWidget permissions.

User: arn:aws:iam::123456789012:user/mateojackson is not authorized to perform: workspaces-web:GetWidget on resource: my-example-widget

In this case, the policy for the mateojackson user must be updated to allow access to the my-example-widget resource by using the workspaces-web:GetWidget action.

If you need help, contact your AWS administrator. Your administrator is the person who provided you with your sign-in credentials.