HierarchyGroups - Amazon Connect

HierarchyGroups

Information about the agent hierarchy. Hierarchies can be configured with up to five levels.

Contents

Level1

The group at level one of the agent hierarchy.

Type: AgentHierarchyGroup object

Required: No

Level2

The group at level two of the agent hierarchy.

Type: AgentHierarchyGroup object

Required: No

Level3

The group at level three of the agent hierarchy.

Type: AgentHierarchyGroup object

Required: No

Level4

The group at level four of the agent hierarchy.

Type: AgentHierarchyGroup object

Required: No

Level5

The group at level five of the agent hierarchy.

Type: AgentHierarchyGroup object

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: