UserPhoneConfig
Contains information about the phone configuration settings for a user.
Contents
- PhoneType
-
The phone type.
Type: String
Valid Values:
SOFT_PHONE | DESK_PHONERequired: Yes
- AfterContactWorkTimeLimit
-
The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don't want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW.
Note
When returned by a
SearchUserscall,AfterContactWorkTimeLimitis returned in milliseconds.Type: Integer
Valid Range: Minimum value of 0.
Required: No
- AutoAccept
-
The Auto accept setting.
Type: Boolean
Required: No
- DeskPhoneNumber
-
The phone number for the user's desk phone.
Type: String
Pattern:
\\+[1-9]\\d{1,14}$Required: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
