Important
Beginning February 1, 2025, AMS customers will no longer receive notifications for empty Patch Maintenance Windows in their managed accounts.
The subscribed email addresses (up to five) receive an email similar to the following just before the patch maintenance window start:
Dear Customer, The AMS Patch Maintenance WindowTHE_MAINTENANCE_WINDOW_NAMEwas started at: 2020-02-21T12:02:18.196Z. Details: Maintenance Window AccountId:YOUR_ACCOUNT_IDMaintenance Window Region:YOUR_ACCOUNT_REGIONMaintenance Window Id:THE_MAINTENANCE_WINDOW_IDMaintenance Window Name:THE_MAINTENANCE_WINDOW_NAMEMaintenance Window Description: MaintenanceWindow for patching patch GroupPATCH_GROUP_NAMEMaintenance Window Patch Group:PATCH_GROUP_NAMEMaintenance Window ExecutionId:THE_EXECUTION_IDTargets: InstanceId InstanceName StackId ------------------- -------------- -----------------------THE_INSTANCE_IDTHE_INSTANCE_NAMETHE_STACK_NAMEA follow-up message with a detailed report is sent as soon as the maintenance window is over. Please raise a service request if you have any inquires about AMS Patch Orchestrator by following this URL: https://console.aws.amazon.com/managedservices/servicerequest/new Kind Regards, Amazon Web Services Amazon Managed Services Patch Team
At the end of the patch activity, the subscribed email addresses receive an email similar to the following:
Dear Customer, The AMS Patch Maintenance WindowTHE_MAINTENANCE_WINDOW_NAMEended at: 2020-02-21T12:03:20.058Z, with status: SUCCESS. Details: Maintenance Window AccountId:YOUR_ACCOUNT_IDMaintenance Window Region:YOUR_ACCOUNT_REGIONMaintenance Window Id:THE_MAINTENANCE_WINDOW_IDMaintenance Window Name:THE_MAINTENANCE_WINDOW_NAMEMaintenance Window Description: MaintenanceWindow for patching patch GroupPATCH_GROUP_NAMEMaintenance Window Patch Group:PATCH_GROUP_NAMEMaintenance Window ExecutionId:THE_EXECUTION_IDTargets: RfcId InstanceId InstanceName StackId Status ----------------------- ------------------- -------------- ----------------------- --------THE_RFC_IDTHE_INSTANCE_IDTHE_INSTANCE_NAME THE_STACK_NAMESTATUSYou can view the current Patch Compliance of your Amazon EC2 Instances by following this URL: https://console.aws.amazon.com/systems-manager/compliance?region=YOUR_ACCOUNT_REGION Please raise an Incident if an issue is impacting one of your production applications by following this URL: https://console.aws.amazon.com/managedservices/incident/new Kind Regards, Amazon Web Services Amazon Managed Services Patch Team
Every 96 hours AMS patching system identifies all upcoming patch managed maintenance windows within that 96 hours and sends a reminder notification to all subscribed email addresses that fall within that 96 hour window. This could be as little as one hours before the window, or the full 96 hours. For example:
Dear Customer, The AMS Patch Maintenance WindowTHE_MAINTENANCE_WINDOW_NAMEwill start at: 2020-05-06T16:35:36.523Z. Details: Maintenance Window AccountId:YOUR_ACCOUNT_IDMaintenance Window Region:YOUR_ACCOUNT_REGIONMaintenance Window Id:THE_MAINTENANCE_WINDOW_IDMaintenance Window Name:THE_MAINTENANCE_WINDOW_NAMEMaintenance Window Description: MaintenanceWindow for patching patch GroupPATCH_GROUP_NAMEMaintenance Window Patch Group:PATCH_GROUP_NAMEMaintenance Window Next Start Time: 2020-05-06T16:35:36.523Z Maintenance Window Schedule: rate(24 hours) Maintenance Window Timezone:THE_TIMEZONEAt this time, these are the instances in the "PATCH_GROUP_NAME" Patch Group: InstanceId InstanceName StackId InstanceState -------------------------------------------------------------------------------------------------THE_INSTANCE_IDTHE_INSTANCE_NAMETHE_STACK_NAMErunning/stoppedTHE_INSTANCE_IDTHE_INSTANCE_NAMETHE_STACK_NAMErunning/stoppedTHE_INSTANCE_IDTHE_INSTANCE_NAMETHE_STACK_NAMErunning/stopped A notification message is sent as soon as the maintenance window starts. You can view the current Patch Compliance of your Amazon EC2 Instances by following this URL: https://console.aws.amazon.com/systems-manager/compliance?region=YOUR_ACCOUNT_REGION If you would like to disable this maintenance window or you have inquires about the AMS Patch Orchestrator click on the following URL: https://console.aws.amazon.com/managedservices/servicerequest/new If you would like to delete this maintenance window, you can run the CT with id "ct-0q0bic0ywqk6c" against the stack id "stack-rctyznutkyj4tkkzq". Kind Regards, Amazon Web Services Amazon Managed Services Patch Team
