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AWS::Wisdom::ContentAssociation
Creates an association between a content resource in a knowledge base and step-by-step guides. Step-by-step guides offer instructions to agents for resolving common customer issues. You create a content association to integrate Amazon Q in Connect and step-by-step guides.
After you integrate Amazon Q and step-by-step guides, when Amazon Q provides a recommendation to an agent based on the intent that it's detected, it also provides them with the option to start the step-by-step guide that you have associated with the content.
Note the following limitations:
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You can create only one content association for each content resource in a knowledge base.
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You can associate a step-by-step guide with multiple content resources.
For more information, see Integrate Amazon Q in Connect with step-by-step guides in the Connect Customer Administrator Guide.
Syntax
To declare this entity in your CloudFormation template, use the following syntax:
JSON
{ "Type" : "AWS::Wisdom::ContentAssociation", "Properties" : { "Association" :ContentAssociationContents, "AssociationType" :String, "ContentId" :String, "KnowledgeBaseId" :String, "Tags" :[ Tag, ... ]} }
YAML
Type: AWS::Wisdom::ContentAssociation Properties: Association:ContentAssociationContentsAssociationType:StringContentId:StringKnowledgeBaseId:StringTags:- Tag
Properties
AssociationProperty description not available.
Required: Yes
Type: ContentAssociationContents
Update requires: Replacement
AssociationType-
The type of association.
Required: Yes
Type: String
Allowed values:
AMAZON_CONNECT_GUIDEUpdate requires: Replacement
ContentId-
The identifier of the content.
Required: Yes
Type: String
Pattern:
^[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}$Update requires: Replacement
KnowledgeBaseId-
The identifier of the knowledge base.
Required: Yes
Type: String
Pattern:
^[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}$Update requires: Replacement
-
The tags used to organize, track, or control access for this resource.
Required: No
Type: Array of Tag
Update requires: Replacement
Return values
Ref
Fn::GetAtt
ContentArn-
The Amazon Resource Name (ARN) of the content.
ContentAssociationArn-
The Amazon Resource Name (ARN) of the content association.
ContentAssociationId-
The identifier of the content association. Can be either the ID or the ARN. URLs cannot contain the ARN.
KnowledgeBaseArn-
The Amazon Resource Name (ARN) of the knowledge base.