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I'm a pro user and my admin has enabled the Microsoft Outlook (Outlook), but I'm unable to login.
Try having a conversation on your Amazon Q web experience first and then try the Microsoft Outlook (Outlook) again. If this doesn't work, then contact your Amazon Q admin or IT department.
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Amazon Q doesn't respond helpfully or doesn't use the context of my email or document.
Try starting a new chat. If it still does not work, submit feedback using the feedback button and include any non-confidential details about the type of web page where the extension failed.
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I get the error, 'To use the Amazon Q Business Add-in your administrator needs to enable "Allow end users to send queries directly to the LLM" in the Amazon Q Business console'.
Contact your Admin or IT department with the error.
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Amazon Q doesn't recognize updated information when my thread updates.
Amazon Q only has access to your email thread right at the point you are viewing it. Similar to a photograph, this is all the information in the email thread is from the point it is viewed. To refresh the snapshot of your thread, go to the latest message in the thread.
