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SearchRecommendations - Amazon Connect Customer

SearchRecommendations

Retrieves recommendations for a profile in a specific domain. The profile is identified using a search key, which consists of a KeyName and a KeyValues list. The KeyName can be a predefined key (for example, _profileId, _phone, _email) or a custom-defined key.

The search key must match exactly one profile. If no profile matches the search key, the operation returns a ResourceNotFoundException. If more than one profile matches the search key, the operation returns a BadRequestException. You can use the SearchProfiles API to review the matching profiles.

Request Syntax

POST /domains/DomainName/recommendations HTTP/1.1 Content-type: application/json { "CandidateIds": [ "string" ], "Context": { "string" : "string" }, "Diversity": { "Enabled": boolean, "Values": { "string" : number } }, "KeyName": "string", "KeyValues": [ "string" ], "MaxRecommendations": number, "Metadata": { "Columns": [ "string" ] }, "Recommender": { "Filters": [ { "Name": "string", "Values": { "string" : "string" } } ], "Name": "string", "PromotionalFilters": [ { "Name": "string", "PercentPromotedItems": number, "PromotionName": "string", "Values": { "string" : "string" } } ] } }

URI Request Parameters

The request uses the following URI parameters.

DomainName

The unique name of the domain.

Length Constraints: Minimum length of 1. Maximum length of 64.

Pattern: ^[a-zA-Z0-9_-]+$

Required: Yes

Request Body

The request accepts the following data in JSON format.

CandidateIds

A list of item IDs to rank for the user. Use this when you want to re-rank a specific set of items rather than getting recommendations from the full item catalog. Required for personalized-ranking use cases.

Type: Array of strings

Array Members: Maximum number of 50 items.

Length Constraints: Minimum length of 1. Maximum length of 255.

Required: No

Context

The contextual metadata used to provide dynamic runtime information to tailor recommendations.

Type: String to string map

Key Length Constraints: Minimum length of 1. Maximum length of 64.

Key Pattern: ^[a-zA-Z0-9_.-]+$

Value Length Constraints: Minimum length of 1. Maximum length of 255.

Required: No

Diversity

Runtime diversity configuration for this request. Enables diversity-aware recommendations and optionally supplies values for placeholder-based diversity caps configured on the recommender.

Type: RecommendationDiversityConfig object

Required: No

KeyName

A searchable identifier of a customer profile. You can use a predefined key, such as _profileId, _phone, or _email, or a custom-defined key.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 64.

Pattern: ^[a-zA-Z0-9_-]+$

Required: Yes

KeyValues

A list of key values. Provide one value for each field of the search key.

Type: Array of strings

Array Members: Minimum number of 1 item. Maximum number of 10 items.

Length Constraints: Minimum length of 1. Maximum length of 255.

Required: Yes

MaxRecommendations

The maximum number of recommendations to return. The default value is 5.

Type: Integer

Valid Range: Minimum value of 1. Maximum value of 500.

Required: No

Metadata

Configuration for metadata to include in recommendation responses.

Type: RecommendationMetadata object

Required: No

Recommender

The recommender used to generate the recommendations.

Type: Recommender object

Required: Yes

Response Syntax

HTTP/1.1 200 Content-type: application/json { "ProfileId": "string", "Recommendations": [ { "CatalogItem": { "AdditionalInformation": "string", "Attributes": { "string" : "string" }, "Category": "string", "Code": "string", "CreatedAt": number, "Description": "string", "Id": "string", "ImageLink": "string", "Link": "string", "Name": "string", "Price": "string", "Type": "string", "UpdatedAt": number }, "Score": number } ] }

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

ProfileId

The unique identifier of the profile for which to retrieve recommendations.

Type: String

Pattern: [a-f0-9]{32}

Recommendations

List of recommendations generated by the recommender.

Type: Array of Recommendation objects

Errors

For information about the errors that are common to all actions, see Common Error Types.

AccessDeniedException

You do not have sufficient access to perform this action.

HTTP Status Code: 403

BadRequestException

The input you provided is invalid.

HTTP Status Code: 400

InternalServerException

An internal service error occurred.

HTTP Status Code: 500

ResourceNotFoundException

The requested resource does not exist, or access was denied.

HTTP Status Code: 404

ThrottlingException

You exceeded the maximum number of requests.

HTTP Status Code: 429

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: