Best practices
Following are the operational excellence best practice areas:
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Organization: Understand your organization's priorities, your organizational structure, and how your organization supports your team members, so that they can support your business outcomes.
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Prepare: To prepare for operational excellence, you have to understand your workloads and their expected behaviors. You will then be able to design them to provide insight to their status and build the procedures to support them.
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Operate: By understanding the health of your workload and operations, you can identify when organizational and business outcomes may become at risk, or are at risk, and respond appropriately.
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Evolve: Evolution is the continual cycle of improvement over time. Implement frequent small incremental changes based on the lessons learned from your operations activities and evaluate their success at bringing about improvement.
In addition to what is covered by the Well-Architected Framework related to process, runbooks, and game days, there are specific areas you should review to drive operational excellence within your connected mobility platform.
