Acknowledging a machine abnormality - Amazon Monitron
To view and acknowledge a machine abnormality

Amazon Monitron is no longer open to new customers. Existing customers can continue to use the service as normal. For capabilities similar to Amazon Monitron, see our blog post.

Acknowledging a machine abnormality

After receiving a notification, the admin user or technician must acknowledge it. Acknowledging the notification lets other users know that the issue has been noted and that action will be taken.

To view and acknowledge a machine abnormality

  1. From the Assets list, choose the asset that is reporting an abnormality.

  2. To view the issue, choose the position with the abnormality.

    Sensor measurements that show the anomaly are displayed.

    Dashboard showing vibration and temperature data for a pump, with alarm notifications and asset status.

  3. Choose Acknowledge.

    The status of the asset changes to Maintenance.