Amazon Monitron is no longer open to new customers. Existing customers can
continue to use the service as normal. For capabilities similar to Amazon
Monitron, see our blog post
Resolving an abnormality
After an abnormality has occurred and been acknowledged, it must be addressed. You might fix it yourself, or call in a specialist. After the machine that reported the abnormality has been fixed, resolve the abnormality in the Amazon Monitron app.
Resolving an abnormality returns the sensor to a healthy state. It also sends Amazon Monitron information about the problem so it can better predict similar abnormalities.
You can choose from among many common types of failure (called failure modes) and causes of failures. If none of the modes or causes apply to your situation, choose Other.
Failure modes
The following are the Amazon Monitron failure modes or types:
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No failure detected (mute alert): Alert won't trigger if same abnormal condition is detected
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Blockage: Obstruction that causes restrictive operation
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Cavitation: Loss of pump suction pressure
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Corrosion: Moist corrosion, fretting corrosion, false brinelling
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Deposit: Build up of particles
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Imbalance: Rotating component out of balance
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Lubrication: Insufficient lubrication or improper lubrication
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Misalignment: Rotating assembly is not aligned
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Other
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Resonance: External vibration sources
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Rotating looseness: Rotating components like fan blade or pulley loose
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Structural looseness: Mounting of component is loose
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Transmitted fault: Caused by external forces
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Undetermined (keep monitoring): Alert will trigger if same abnormal condition is detected.
Failure causes
The following are the Amazon Monitron failure causes:
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Administrtion: Operator error
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Design: Manufacturer design insufficient
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Fabrication: Asset was modified from original state
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Maintenance: Lack of maintenance performed on asset
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Operation: Operation state change
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Other: Storage, transportation (vibration/shock), bearing selection. manufacturing concerns, material concerns
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Quality: Manufacturer quality insufficient
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Undetermined: No root cause determined
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Wear: Breakdown/Degradation over time
To resolve a machine abnormality using the mobile app
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From the Assets list, choose the asset that had an abnormality that you resolved.
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Choose the position with the abnormality.
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Choose Resolve.
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For Failure mode, choose the type of failure that occurred.
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For Failure cause, choose the cause of the failure.
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For Action taken, choose which action you took.
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Choose Submit.
