Resetting the Wi-Fi gateway to factory settings - Amazon Monitron

Amazon Monitron is no longer open to new customers. Existing customers can continue to use the service as normal. For capabilities similar to Amazon Monitron, see our blog post.

Resetting the Wi-Fi gateway to factory settings

If you reuse a gateway that was deleted from Amazon Monitron, you use the commissioning button to reset the gateway to factory settings. This prepares the gateway to be used again for Amazon Monitron.

If you delete a gateway that is currently offline, your must perform a factory reset of the device before commissioning it again.

To reset a gateway to factory settings

  1. Unplug the gateway.

  2. Hold down the commissioning button.

  3. Plug the gateway back in.

  4. When the LED lights start slowly blinking, alternating orange and blue, release the commissioning button.

  5. Unplug the gateway, wait 10 seconds, and then plug it back in. The gateway is reset.