Amazon Monitron is no longer open to new customers. Existing customers can
continue to use the service as normal. For capabilities similar to Amazon
Monitron, see our blog post
Changing a user role
You can change a user's role, but not a user's name. That's because the name is linked to the user directory that is linked to by Amazon Monitron.
To change a project or site's users, you must remove the previous users and add the new ones. For information on removing users from a project or site, see To remove a user using the mobile app. For information on adding new users, see Adding a user.
To change a user role using the mobile app
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Log into the Amazon Monitron mobile app on your smartphone.
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Navigate to the project or site for the user whose role you want to change, and then to the Users list.
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Choose the vertical ellipsis (
) next to the name of the user whose role you want
to change. -
Choose Edit user.
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Choose a new role for the user: Admin, Technician, or Read only.
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Choose Save.
To change a user role using the web app
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Choose Users from the navigation pane.
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Choose Edit user role.
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Choose a new role for the user: Admin, Technician, or Viewer.
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Choose Save.
