Reading the LED lights on an Ethernet gateway - Amazon Monitron

Amazon Monitron is no longer open to new customers. Existing customers can continue to use the service as normal. For capabilities similar to Amazon Monitron, see our blog post.

Reading the LED lights on an Ethernet gateway

The LED lights on the top of your Amazon Monitron Ethernet Gateway indicate the status of the gateway. Each gateway has one orange light, one blue light, and one green light. The green light indicates that the power is on. The orange light indicates that the gateway is connected to the Ethernet. The blue light indicates that the gateway's Bluetooth is connected to the sensors.

The sequence that the lights display indicates the status of the gateway, as described in the following table.

LED sequence Description

1

Solid green light

The Ethernet gateway is powered on.

2

Solid orange light

The gateway is connected to the Ethernet network and the Amazon Monitron backend system.

3

Flashing orange light (slow)

The gateway is attempting to connect to the Ethernet network.

4

Flashing orange light (1 fast/ 1 slow)

The gateway is connected to the Ethernet network and is attempting to connect to the Amazon Monitron backend system.

5

Solid blue light

At least one sensor is communicating with the gateway.

6

No blue light

No sensors are currently communicating with the gateway.

7

Orange and blue lights flashing (slowly)

The gateway is powered on, unconfigured (not commissioned), and not in commissioning mode (that is, not discoverable or configurable by the mobile app).

8

Orange and blue lights flashing (rapidly)

The gateway is on and in commissioning mode, but not yet linked to any sensors. In commissioning mode, the gateway is discoverable and configurable by Amazon Amazon Monitron, but no sensors can connect yet.

9

No lights

The gateway isn't connected to a power source or a firmware update is in progress.

10

Solid orange and blue lights

The gateway is starting up.