Amazon Monitron is no longer open to new customers. Existing customers can
continue to use the service as normal. For capabilities similar to Amazon
Monitron, see our blog post
Troubleshooting Bluetooth pairing
You may find yourself attempting to pair your iOS mobile device with a gateway that it has already paired with. This could happen because the gateway has changed locations, or because the general configuration of your Amazon Monitron site has been altered.
In that case, tell your iOS device to "forget" its Bluetooth connection with the gateway.
To unpair a gateway from your device
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On your iOS device, choose Settings.
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On your Settings screen, choose Bluetooth.
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On the Bluetooth screen, choose the information icon next to the name of your Amazon Monitron Gateway.
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On the next screen, choose Forget This Device.
