Troubleshoot your AWS account

This information is about troubleshooting your AWS account if you signed up for AWS using Sign up for AWS (advanced) or if you activated advanced features for your account. To compare sign-up options, see Compare sign-up options.

Use the information in the following topics to help you diagnose and fix issues with your AWS account. For help with the root user, see Troubleshooting issues with the root user in the IAM User Guide. For help with the sign-in process, see Troubleshooting AWS account sign-in issues in the AWS Sign-In User Guide.