Configure Zoom for AppFabric

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering.

You can use AWS AppFabric for security to audit logs and user data from Zoom, normalize the data into Open Cybersecurity Schema Framework (OCSF) format, and output the data to an Amazon Simple Storage Service (Amazon S3) bucket or an Amazon Data Firehose stream.

AppFabric support for Zoom

AppFabric supports receiving user information and audit logs from Zoom.

Prerequisites

To use AppFabric to transfer audit logs from Zoom to supported destinations, you must meet the following requirements:

Rate limit considerations

Zoom imposes rate limits on the Zoom API. For more information about Zoom API rate limits, see Rate limits in the Zoom Developers Guide. If the combination of AppFabric and your existing Zoom applications exceed the limit, audit logs appearing in AppFabric might be delayed.

Data delay considerations

You might see an approximately 24-hour delay for an audit event to be delivered to your destination. This is due to delay in audit events made available by the application as well as due to precautions taken to reduce data loss.

Connecting AppFabric to your Zoom account

After you create your app bundle within the AppFabric service, then you must authorize AppFabric with Zoom. To find the information required to authorize Zoom with AppFabric, use the following steps.

Create a server-to-server OAuth application

AppFabric uses server-to-server OAuth with app credentials to integrate with Zoom. To create a server-to-server OAuth application in Zoom, follow the instructions in Create a Server-to-Server OAuth app in the Zoom Developers Guide. AppFabric does not support Zoom webhooks, and you can skip the section for adding webhook subscriptions.

Required scopes

Zoom offers two types of scopes: granular scopes (for newly created applications) and classic scopes (for previously-created applications).

You must add the following granular scopes to your Zoom server-to-server OAuth application:

If you are using a previously-created application, you need to add the following classic scopes:

App authorizations

Tenant ID

AppFabric will request your tenant ID. The tenant ID in AppFabric is the Zoom account ID. To find your Zoom account ID, use the following steps:

Tenant name

Enter a name that identifies this unique Zoom organization. AppFabric uses the tenant name to label the app authorizations and any ingestions created from the app authorization.

Client ID

AppFabric will request your client ID. To find your Zoom client ID, use the following steps:

Client secret

AppFabric will request your client secret. To find your Zoom client secret, use the following steps:

Audit log delivery

Zoom makes audit logs available by accessing the API every 24 hours. When viewing audit logs with AppFabric, the data that you see for Zoom is for the previous day’s activities.