SupportUser

Description: This policy grants permissions to troubleshoot and resolve issues in an AWS account. This policy also enables the user to contact AWS support to create and manage cases.

SupportUser is an AWS managed policy.

Using this policy

You can attach SupportUser to your users, groups, and roles.

Policy details

Policy version

Policy version: v8 (default)

The policy's default version is the version that defines the permissions for the policy. When a user or role with the policy makes a request to access an AWS resource, AWS checks the default version of the policy to determine whether to allow the request.

JSON policy document

{
  "Version" : "2012-10-17",
  "Statement" : [
    {
      "Action" : [
        "support:*",
        "acm:DescribeCertificate",
        "acm:GetCertificate",
        "acm:List*",
        "acm-pca:DescribeCertificateAuthority",
        "acm-pca:ListCertificateAuthorities",
        "apigateway:GET",
        "autoscaling:Describe*",
        "aws-marketplace:ViewSubscriptions",
        "cloudformation:Describe*",
        "cloudformation:Get*",
        "cloudformation:List*",
        "cloudformation:EstimateTemplateCost",
        "cloudfront:Get*",
        "cloudfront:List*",
        "cloudsearch:Describe*",
        "cloudsearch:List*",
        "cloudtrail:DescribeTrails",
        "cloudtrail:GetTrailStatus",
        "cloudtrail:LookupEvents",
        "cloudtrail:ListTags",
        "cloudtrail:ListPublicKeys",
        "cloudwatch:Describe*",
        "cloudwatch:Get*",
        "cloudwatch:List*",
        "codecommit:BatchGetRepositories",
        "codecommit:Get*",
        "codecommit:List*",
        "codedeploy:Batch*",
        "codedeploy:Get*",
        "codedeploy:List*",
        "codepipeline:AcknowledgeJob",
        "codepipeline:AcknowledgeThirdPartyJob",
        "codepipeline:ListActionTypes",
        "codepipeline:ListPipelines",
        "codepipeline:PollForJobs",
        "codepipeline:PollForThirdPartyJobs",
        "codepipeline:GetPipelineState",
        "codepipeline:GetPipeline",
        "cognito-identity:List*",
        "cognito-identity:LookupDeveloperIdentity",
        "cognito-identity:Describe*",
        "cognito-idp:DescribeResourceServer",
        "cognito-idp:DescribeRiskConfiguration",
        "cognito-idp:DescribeUserImportJob",
        "cognito-idp:DescribeUserPool",
        "cognito-idp:DescribeUserPoolDomain",
        "cognito-idp:List*",
        "cognito-sync:Describe*",
        "cognito-sync:GetBulkPublishDetails",
        "cognito-sync:GetCognitoEvents",
        "cognito-sync:GetIdentityPoolConfiguration",
        "cognito-sync:List*",
        "config:DescribeConfigurationRecorders",
        "config:DescribeConfigurationRecorderStatus",
        "config:DescribeConfigRuleEvaluationStatus",
        "config:DescribeConfigRules",
        "config:DescribeDeliveryChannels",
        "config:DescribeDeliveryChannelStatus",
        "config:GetResourceConfigHistory",
        "config:ListDiscoveredResources",
        "datapipeline:DescribeObjects",
        "datapipeline:DescribePipelines",
        "datapipeline:GetPipelineDefinition",
        "datapipeline:ListPipelines",
        "datapipeline:QueryObjects",
        "datapipeline:ReportTaskProgress",
        "datapipeline:ReportTaskRunnerHeartbeat",
        "devicefarm:List*",
        "devicefarm:Get*",
        "directconnect:Describe*",
        "discovery:Describe*",
        "discovery:ListConfigurations",
        "dms:Describe*",
        "dms:List*",
        "ds:DescribeDirectories",
        "ds:DescribeSnapshots",
        "ds:GetDirectoryLimits",
        "ds:GetSnapshotLimits",
        "ds:ListAuthorizedApplications",
        "dynamodb:DescribeLimits",
        "dynamodb:DescribeTable",
        "dynamodb:ListTables",
        "ec2:Describe*",
        "ec2:DescribeHosts",
        "ec2:describeIdentityIdFormat",
        "ec2:DescribeIdFormat",
        "ec2:DescribeInstanceAttribute",
        "ec2:DescribeNatGateways",
        "ec2:DescribeReservedInstancesModifications",
        "ec2:DescribeTags",
        "ec2:SearchLocalGatewayRoutes",
        "ecr:GetRepositoryPolicy",
        "ecr:BatchCheckLayerAvailability",
        "ecr:DescribeRepositories",
        "ecr:ListImages",
        "ecs:Describe*",
        "ecs:List*",
        "elasticache:Describe*",
        "elasticache:List*",
        "elasticbeanstalk:Check*",
        "elasticbeanstalk:Describe*",
        "elasticbeanstalk:List*",
        "elasticbeanstalk:RequestEnvironmentInfo",
        "elasticbeanstalk:RetrieveEnvironmentInfo",
        "elasticbeanstalk:ValidateConfigurationSettings",
        "elasticfilesystem:Describe*",
        "elasticloadbalancing:Describe*",
        "elasticmapreduce:Describe*",
        "elasticmapreduce:List*",
        "elastictranscoder:List*",
        "elastictranscoder:ReadJob",
        "elasticfilesystem:DescribeFileSystems",
        "es:Describe*",
        "es:List*",
        "es:ESHttpGet",
        "es:ESHttpHead",
        "events:DescribeRule",
        "events:List*",
        "events:TestEventPattern",
        "firehose:Describe*",
        "firehose:List*",
        "gamelift:List*",
        "gamelift:Describe*",
        "glacier:ListVaults",
        "glacier:DescribeVault",
        "glacier:DescribeJob",
        "glacier:Get*",
        "glacier:List*",
        "iam:GenerateCredentialReport",
        "iam:GenerateServiceLastAccessedDetails",
        "iam:Get*",
        "iam:List*",
        "importexport:GetStatus",
        "importexport:ListJobs",
        "inspector:Describe*",
        "inspector:List*",
        "iot:Describe*",
        "iot:Get*",
        "iot:List*",
        "kinesisanalytics:DescribeApplication",
        "kinesisanalytics:DiscoverInputSchema",
        "kinesisanalytics:GetApplicationState",
        "kinesisanalytics:ListApplications",
        "kinesis:Describe*",
        "kinesis:Get*",
        "kinesis:List*",
        "kms:Describe*",
        "kms:Get*",
        "kms:List*",
        "lambda:List*",
        "lambda:Get*",
        "logs:Describe*",
        "logs:TestMetricFilter",
        "machinelearning:Describe*",
        "machinelearning:Get*",
        "opsworks:Describe*",
        "rds:Describe*",
        "rds:ListTagsForResource",
        "redshift:Describe*",
        "route53:Get*",
        "route53:List*",
        "route53domains:CheckDomainAvailability",
        "route53domains:GetDomainDetail",
        "route53domains:GetOperationDetail",
        "route53domains:List*",
        "s3:List*",
        "sdb:GetAttributes",
        "sdb:List*",
        "sdb:Select*",
        "servicecatalog:SearchProducts",
        "servicecatalog:DescribeProduct",
        "servicecatalog:DescribeProductView",
        "servicecatalog:ListLaunchPaths",
        "servicecatalog:DescribeProvisioningParameters",
        "servicecatalog:ListRecordHistory",
        "servicecatalog:DescribeRecord",
        "servicecatalog:ScanProvisionedProducts",
        "ses:Get*",
        "ses:List*",
        "sns:Get*",
        "sns:List*",
        "sqs:GetQueueAttributes",
        "sqs:GetQueueUrl",
        "sqs:ListQueues",
        "sqs:ReceiveMessage",
        "ssm:List*",
        "ssm:Describe*",
        "storagegateway:Describe*",
        "storagegateway:List*",
        "swf:Count*",
        "swf:Describe*",
        "swf:Get*",
        "swf:List*",
        "waf:Get*",
        "waf:List*",
        "workdocs:Describe*",
        "workmail:Describe*",
        "workmail:Get*",
        "workspaces:Describe*"
      ],
      "Effect" : "Allow",
      "Resource" : "*"
    }
  ]
}

Learn more