Package software.amazon.awscdk.services.connect

Interface CfnRoutingProfileProps

All Superinterfaces:

software.amazon.jsii.JsiiSerializable

All Known Implementing Classes:

CfnRoutingProfileProps.Jsii$Proxy

@Generated(value="jsii-pacmak/1.104.0 (build e79254c)",
           date="2025-01-04T09:06:20.048Z")
@Stability(Stable)
public interface CfnRoutingProfileProps
extends software.amazon.jsii.JsiiSerializable

Properties for defining a CfnRoutingProfile.

Example:

 // The code below shows an example of how to instantiate this type.
 // The values are placeholders you should change.
 import software.amazon.awscdk.services.connect.*;
 CfnRoutingProfileProps cfnRoutingProfileProps = CfnRoutingProfileProps.builder()
         .defaultOutboundQueueArn("defaultOutboundQueueArn")
         .description("description")
         .instanceArn("instanceArn")
         .mediaConcurrencies(List.of(MediaConcurrencyProperty.builder()
                 .channel("channel")
                 .concurrency(123)
                 // the properties below are optional
                 .crossChannelBehavior(CrossChannelBehaviorProperty.builder()
                         .behaviorType("behaviorType")
                         .build())
                 .build()))
         .name("name")
         // the properties below are optional
         .agentAvailabilityTimer("agentAvailabilityTimer")
         .queueConfigs(List.of(RoutingProfileQueueConfigProperty.builder()
                 .delay(123)
                 .priority(123)
                 .queueReference(RoutingProfileQueueReferenceProperty.builder()
                         .channel("channel")
                         .queueArn("queueArn")
                         .build())
                 .build()))
         .tags(List.of(CfnTag.builder()
                 .key("key")
                 .value("value")
                 .build()))
         .build();
 

See Also:

• http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html

Nested Class Summary

Nested Classes

Modifier and Type	Interface	Description
static final class	CfnRoutingProfileProps.Builder	A builder for CfnRoutingProfileProps
static final class	CfnRoutingProfileProps.Jsii$Proxy	An implementation for CfnRoutingProfileProps

Method Summary

Modifier and Type	Method	Description
static CfnRoutingProfileProps.Builder	builder()
default String	getAgentAvailabilityTimer()	Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time .
String	getDefaultOutboundQueueArn()	The Amazon Resource Name (ARN) of the default outbound queue for the routing profile.
String	getDescription()	The description of the routing profile.
String	getInstanceArn()	The identifier of the Amazon Connect instance.
Object	getMediaConcurrencies()	The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
String	getName()	The name of the routing profile.
default Object	getQueueConfigs()	The inbound queues associated with the routing profile.
default List<CfnTag>	getTags()	The tags used to organize, track, or control access for this resource.

Methods inherited from interface software.amazon.jsii.JsiiSerializable

$jsii$toJson

Method Details

getDefaultOutboundQueueArn

@Stability(Stable)
@NotNull
String getDefaultOutboundQueueArn()

The Amazon Resource Name (ARN) of the default outbound queue for the routing profile.

See Also:

• http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-defaultoutboundqueuearn

getDescription

@Stability(Stable)
@NotNull
String getDescription()

The description of the routing profile.

See Also:

• http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-description

getInstanceArn

@Stability(Stable)
@NotNull
String getInstanceArn()

The identifier of the Amazon Connect instance.

See Also:

• http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-instancearn

getMediaConcurrencies

@Stability(Stable)
@NotNull
Object getMediaConcurrencies()

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

See Also:

• http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-mediaconcurrencies

getName

@Stability(Stable)
@NotNull
String getName()

The name of the routing profile.

See Also:

• http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-name

getAgentAvailabilityTimer

@Stability(Stable)
@Nullable
default String getAgentAvailabilityTimer()

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time .

See Also:

• http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-agentavailabilitytimer

getQueueConfigs

@Stability(Stable)
@Nullable
default Object getQueueConfigs()

The inbound queues associated with the routing profile.

If no queue is added, the agent can make only outbound calls.

See Also:

• http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-queueconfigs

getTags

@Stability(Stable)
@Nullable
default List<CfnTag> getTags()

The tags used to organize, track, or control access for this resource.

For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

See Also:

• http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-tags

builder

@Stability(Stable)
static CfnRoutingProfileProps.Builder builder()

Returns:

a CfnRoutingProfileProps.Builder of CfnRoutingProfileProps