Incident Manager Contacts examples using AWS CLI - AWS SDK Code Examples
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Incident Manager Contacts examples using AWS CLI

The following code examples show you how to perform actions and implement common scenarios by using the AWS Command Line Interface with Incident Manager Contacts.

Actions are code excerpts from larger programs and must be run in context. While actions show you how to call individual service functions, you can see actions in context in their related scenarios.

Each example includes a link to the complete source code, where you can find instructions on how to set up and run the code in context.

Topics

Actions

The following code example shows how to use accept-page.

AWS CLI

To accept a page during and engagement

The following accept-page example uses an accept code sent to the contact channel to accept a page.

aws ssm-contacts accept-page \
    --page-id "arn:aws:ssm-contacts:us-east-2:682428703967:page/akuam/94ea0c7b-56d9-46c3-b84a-a37c8b067ad3" \
    --accept-type READ \
    --accept-code 425440

This command produces no output

For more information, see Contacts in the Incident Manager User Guide.

  • For API details, see AcceptPage in AWS CLI Command Reference.

The following code example shows how to use activate-contact-channel.

AWS CLI

Activate a contact's contact channel

The following activate-contact-channel example activates a contact channel and makes it usable as part of an incident.

aws ssm-contacts activate-contact-channel \
    --contact-channel-id "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/fc7405c4-46b2-48b7-87b2-93e2f225b90d" \
    --activation-code "466136"

This command produces no output.

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use command-name.

AWS CLI

To delete a contact

The following command-name example deletes a contact. The contact will no longer be reachable from any escalation plan that refers to them.

aws ssm-contacts delete-contact \
    --contact-id "arn:aws:ssm-contacts:us-east-1:682428703967:contact/alejr"

This command produces no output.

For more information, see Contacts in the Incident Manager User Guide.

  • For API details, see CommandName in AWS CLI Command Reference.

The following code example shows how to use create-contact-channel.

AWS CLI

To create a contact channel

Creates a contact channel of type SMS for the contact Akua Mansa. Contact channels can be created of type SMS, EMAIL, or VOICE.

aws ssm-contacts create-contact-channel \
    --contact-id "arn:aws:ssm-contacts:us-east-1:111122223333:contact/akuam" \
    --name "akuas sms-test" \
    --type SMS \
    --delivery-address '{"SimpleAddress": "+15005550199"}'

Output:

{
    "ContactChannelArn": "arn:aws:ssm-contacts:us-east-1:111122223333:contact-channel/akuam/02f506b9-ea5d-4764-af89-2daa793ff024"
}

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use create-contact.

AWS CLI

To create a contact

The following create-contact example creates a contact in your environment with a blank plan. The plan can be updated after creating contact channels. Use the create-contact-channel command with the output ARN of this command. After you have created contact channels for this contact use update-contact to update the plan.

aws ssm-contacts create-contact \
    --alias "akuam" \
    --display-name "Akua Mansa" \
    --type PERSONAL \
    --plan '{"Stages": []}'

Output:

{
    "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam"
}

For more information, see Contacts in the Incident Manager User Guide.

  • For API details, see CreateContact in AWS CLI Command Reference.

The following code example shows how to use deactivate-contact-channel.

AWS CLI

To deactivate a contact channel

The following deactivate-contact-channel example deactivates a contact channel. Deactivating a contact channel means the contact channel will no longer be paged during an incident. You can also reactivate a contact channel at any time using the activate-contact-channel command.

aws ssm-contacts deactivate-contact-channel \
    --contact-channel-id "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/fc7405c4-46b2-48b7-87b2-93e2f225b90d"

This command produces no output.

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use delete-contact-channel.

AWS CLI

To delete a contact channel

The following delete-contact-channel example deletes a contact channel. Deleting a contact channel ensures the contact channel will not be paged during an incident.

aws ssm-contacts delete-contact-channel \
    --contact-channel-id "arn:aws:ssm-contacts:us-east-1:111122223333:contact-channel/akuam/13149bad-52ee-45ea-ae1e-45857f78f9b2"

This command produces no output.

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use delete-contact.

AWS CLI

To delete a contact

The following delete-contact example deletes a contact. The contact will no longer be reachable from any escalation plan that refers to them.

aws ssm-contacts delete-contact \
    --contact-id "arn:aws:ssm-contacts:us-east-1:111122223333:contact/alejr"

This command produces no output.

For more information, see Contacts in the Incident Manager User Guide.

  • For API details, see DeleteContact in AWS CLI Command Reference.

The following code example shows how to use describe-engagement.

AWS CLI

To describe the details of an engagement

The following describe-engagement example lists the details of an engagement to a contact or escalation plan. The subject and content are sent to the contact channels.

aws ssm-contacts describe-engagement \
    --engagement-id "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/example_escalation/69e40ce1-8dbb-4d57-8962-5fbe7fc53356"

Output:

{
    "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/example_escalation",
    "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/example_escalation/69e40ce1-8dbb-4d57-8962-5fbe7fc53356",
    "Sender": "cli",
    "Subject": "cli-test",
    "Content": "Testing engagements via CLI",
    "PublicSubject": "cli-test",
    "PublicContent": "Testing engagements va CLI",
    "StartTime": "2021-05-18T18:25:41.151000+00:00"
}

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use describe-page.

AWS CLI

To list the details of a page to a contact channel

The following describe-page example lists details of a page to a contact channel. The page will include the subject and content provided.

aws ssm-contacts describe-page \
    --page-id "arn:aws:ssm-contacts:us-east-2:111122223333:page/akuam/ad0052bd-e606-498a-861b-25726292eb93"

Output:

{
    "PageArn": "arn:aws:ssm-contacts:us-east-2:111122223333:page/akuam/ad0052bd-e606-498a-861b-25726292eb93",
    "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/akuam/78a29753-3674-4ac5-9f83-0468563567f0",
    "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
    "Sender": "cli",
    "Subject": "cli-test",
    "Content": "Testing engagements via CLI",
    "PublicSubject": "cli-test",
    "PublicContent": "Testing engagements va CLI",
    "SentTime": "2021-05-18T18:43:29.301000+00:00",
    "ReadTime": "2021-05-18T18:43:55.708000+00:00",
    "DeliveryTime": "2021-05-18T18:43:55.265000+00:00"
}

For more information, see Contacts in the Incident Manager User Guide.

  • For API details, see DescribePage in AWS CLI Command Reference.

The following code example shows how to use get-contact-channel.

AWS CLI

To list the details of a contact channel

The following get-contact-channel example lists the details of a contact channel.

aws ssm-contacts get-contact-channel \
    --contact-channel-id "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/fc7405c4-46b2-48b7-87b2-93e2f225b90d"

Output:

{
    "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
    "ContactChannelArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/fc7405c4-46b2-48b7-87b2-93e2f225b90d",
    "Name": "akuas sms",
    "Type": "SMS",
    "DeliveryAddress": {
        "SimpleAddress": "+15005550199"
    },
    "ActivationStatus": "ACTIVATED"
}

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use get-contact-policy.

AWS CLI

To list the resource policies of a contact

The following get-contact-policy example lists the resource policies associated with the specified contact.

aws ssm-contacts get-contact-policy \
    --contact-arn "arn:aws:ssm-contacts:us-east-1:111122223333:contact/akuam"

Output:

{
    "ContactArn": "arn:aws:ssm-contacts:us-east-1:111122223333:contact/akuam",
    "Policy": "{\"Version\":\"2012-10-17\",\"Statement\":[{\"Sid\":\"SharePolicyForDocumentationDralia\",\"Effect\":\"Allow\",\"Principal\":{\"AWS\":\"222233334444\"},\"Action\":[\"ssm-contacts:GetContact\",\"ssm-contacts:StartEngagement\",\"ssm-contacts:DescribeEngagement\",\"ssm-contacts:ListPagesByEngagement\",\"ssm-contacts:StopEngagement\"],\"Resource\":[\"arn:aws:ssm-contacts:*:111122223333:contact/akuam\",\"arn:aws:ssm-contacts:*:111122223333:engagement/akuam/*\"]}]}"
}

For more information, see Working with shared contacts and response plans in the Incident Manager User Guide.

The following code example shows how to use get-contact.

AWS CLI

Example 1: To describe a contact plan

The following get-contact example describes a contact.

aws ssm-contacts get-contact \
    --contact-id "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam"

Output:

{
    "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
    "Alias": "akuam",
    "DisplayName": "Akua Mansa",
    "Type": "PERSONAL",
    "Plan": {
        "Stages": [
            {
                "DurationInMinutes": 5,
                "Targets": [
                    {
                        "ChannelTargetInfo": {
                            "ContactChannelId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/beb25840-5ac8-4644-95cc-7a8de390fa65",
                            "RetryIntervalInMinutes": 1
                        }
                    }
                ]
            },
            {
                "DurationInMinutes": 5,
                "Targets": [
                    {
                        "ChannelTargetInfo": {
                            "ContactChannelId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/49f3c24d-5f9f-4638-ae25-3f49e04229ad",
                            "RetryIntervalInMinutes": 1
                        }
                    }
                ]
            },
            {
                "DurationInMinutes": 5,
                "Targets": [
                    {
                        "ChannelTargetInfo": {
                            "ContactChannelId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/77d4f447-f619-4954-afff-85551e369c2a",
                            "RetryIntervalInMinutes": 1
                        }
                    }
                ]
            }
        ]
    }
}

Example 2: To describe an escalation plan

The following get-contact example describes an escalation plan.

aws ssm-contacts get-contact \
--contact-id "arn:aws:ssm-contacts:us-east-2:111122223333:contact/example_escalation"

Output:

{
    "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/example_escalation",
    "Alias": "example_escalation",
    "DisplayName": "Example Escalation",
    "Type": "ESCALATION",
    "Plan": {
        "Stages": [
            {
                "DurationInMinutes": 5,
                "Targets": [
                    {
                        "ContactTargetInfo": {
                            "ContactId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
                            "IsEssential": true
                        }
                    }
                ]
            },
            {
                "DurationInMinutes": 5,
                "Targets": [
                    {
                        "ContactTargetInfo": {
                            "ContactId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/alejr",
                            "IsEssential": false
                        }
                    }
                ]
            },
            {
                "DurationInMinutes": 0,
                "Targets": [
                    {
                        "ContactTargetInfo": {
                            "ContactId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/anasi",
                            "IsEssential": false
                        }
                    }
                ]
            }
        ]
    }
}

For more information, see Contacts in the Incident Manager User Guide.

  • For API details, see GetContact in AWS CLI Command Reference.

The following code example shows how to use list-contact-channels.

AWS CLI

To list the contact channels of a contact

The following list-contact-channels example lists the available contact channels of the specified contact.

aws ssm-contacts list-contact-channels \
    --contact-id "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam"

Output:

{
    [
        {
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
            "Name": "akuas email",
            "Type": "EMAIL",
            "DeliveryAddress": {
                "SimpleAddress": "akuam@example.com"
            },
            "ActivationStatus": "NOT_ACTIVATED"
        },
        {
            "ContactChannelArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/fc7405c4-46b2-48b7-87b2-93e2f225b90d",
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
            "Name": "akuas sms",
            "Type": "SMS",
            "DeliveryAddress": {
                "SimpleAddress": "+15005550100"
            },
            "ActivationStatus": "ACTIVATED"
        }
    ]
}

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use list-contacts.

AWS CLI

To list all escalation plans and contacts

The following list-contacts example lists the contacts and escalation plans in your account.

aws ssm-contacts list-contacts

Output:

{
    "Contacts": [
        {
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
            "Alias": "akuam",
            "DisplayName": "Akua Mansa",
            "Type": "PERSONAL"
        },
        {
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/alejr",
            "Alias": "alejr",
            "DisplayName": "Alejandro Rosalez",
            "Type": "PERSONAL"
        },
        {
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/anasi",
            "Alias": "anasi",
            "DisplayName": "Ana Carolina Silva",
            "Type": "PERSONAL"
        },
        {
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/example_escalation",
            "Alias": "example_escalation",
            "DisplayName": "Example Escalation",
            "Type": "ESCALATION"
        }
    ]
}

For more information, see Contacts in the Incident Manager User Guide.

  • For API details, see ListContacts in AWS CLI Command Reference.

The following code example shows how to use list-engagements.

AWS CLI

To list all engagements

The following list-engagements example lists engagements to escalation plans and contacts. You can also list engagements for a single incident.

aws ssm-contacts list-engagements

Output:

{
    "Engagements": [
        {
            "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/akuam/91792571-0b53-4821-9f73-d25d13d9e529",
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
            "Sender": "cli",
            "StartTime": "2021-05-18T20:37:50.300000+00:00"
        },
        {
            "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/akuam/78a29753-3674-4ac5-9f83-0468563567f0",
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
            "Sender": "cli",
            "StartTime": "2021-05-18T18:40:26.666000+00:00"
        },
        {
            "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/example_escalation/69e40ce1-8dbb-4d57-8962-5fbe7fc53356",
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/example_escalation",
            "Sender": "cli",
            "StartTime": "2021-05-18T18:25:41.151000+00:00"
        },
        {
            "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/akuam/607ced0e-e8fa-4ea7-8958-a237b8803f8f",
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
            "Sender": "cli",
            "StartTime": "2021-05-18T18:20:58.093000+00:00"
        }
    ]
}

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use list-page-receipts.

AWS CLI

To list page receipts

The following command-name example lists whether a page was received or not by a contact.

aws ssm-contacts list-page-receipts \
    --page-id "arn:aws:ssm-contacts:us-east-2:111122223333:page/akuam/94ea0c7b-56d9-46c3-b84a-a37c8b067ad3"

Output:

{
    "Receipts": [
        {
            "ContactChannelArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/fc7405c4-46b2-48b7-87b2-93e2f225b90d",
            "ReceiptType": "DELIVERED",
            "ReceiptInfo": "425440",
            "ReceiptTime": "2021-05-18T20:42:57.485000+00:00"
        },
        {
            "ContactChannelArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/fc7405c4-46b2-48b7-87b2-93e2f225b90d",
            "ReceiptType": "READ",
            "ReceiptInfo": "425440",
            "ReceiptTime": "2021-05-18T20:42:57.907000+00:00"
        },
        {
            "ContactChannelArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/fc7405c4-46b2-48b7-87b2-93e2f225b90d",
            "ReceiptType": "SENT",
            "ReceiptInfo": "SM6656c19132f1465f9c9c1123a5dde7c9",
            "ReceiptTime": "2021-05-18T20:40:52.962000+00:00"
        }
    ]
}

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use list-pages-by-contact.

AWS CLI

To list pages by contact

The following list-pages-by-contact example lists all pages to the specified contact.

aws ssm-contacts list-pages-by-contact \
    --contact-id "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam"

Output:

{
    "Pages": [
        {
            "PageArn": "arn:aws:ssm-contacts:us-east-2:111122223333:page/akuam/ad0052bd-e606-498a-861b-25726292eb93",
            "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/akuam/78a29753-3674-4ac5-9f83-0468563567f0",
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
            "Sender": "cli",
            "SentTime": "2021-05-18T18:43:29.301000+00:00",
            "DeliveryTime": "2021-05-18T18:43:55.265000+00:00",
            "ReadTime": "2021-05-18T18:43:55.708000+00:00"
        }
    ]
}

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use list-pages-by-engagement.

AWS CLI

To list pages to contact channels started from an engagement.

The following list-pages-by-engagement example lists the pages that occurred while engaging the defined engagement plan.

aws ssm-contacts list-pages-by-engagement \
    --engagement-id "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/akuam/78a29753-3674-4ac5-9f83-0468563567f0"

Output:

{
    "Pages": [
        {
            "PageArn": "arn:aws:ssm-contacts:us-east-2:111122223333:page/akuam/ad0052bd-e606-498a-861b-25726292eb93",
            "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/akuam/78a29753-3674-4ac5-9f83-0468563567f0",
            "ContactArn": "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam",
            "Sender": "cli",
            "SentTime": "2021-05-18T18:40:27.245000+00:00"
        }
    ]
}

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use list-tags-for-resource.

AWS CLI

To list tags for a contact

The following list-tags-for-resource example lists the tags of the specified contact.

aws ssm-contacts list-tags-for-resource \
    --resource-arn "arn:aws:ssm-contacts:us-east-1:111122223333:contact/akuam"

Output:

{
    "Tags": [
        {
            "Key": "group1",
            "Value": "1"
        }
    ]
}

For more information, see Tagging in the Incident Manager User Guide.

The following code example shows how to use put-contact-policy.

AWS CLI

To share a contact and engagements

The following put-contact-policy example adds a resource policy to the contact Akua that shares the contact and related engagements with the principal.

aws ssm-contacts put-contact-policy \
    --contact-arn "arn:aws:ssm-contacts:us-east-1:111122223333:contact/akuam" \
    --policy "{\"Version\":\"2012-10-17\",\"Statement\":[{\"Sid\":\"ExampleResourcePolicy\",\"Action\":[\"ssm-contacts:GetContact\",\"ssm-contacts:StartEngagement\",\"ssm-contacts:DescribeEngagement\",\"ssm-contacts:ListPagesByEngagement\",\"ssm-contacts:StopEngagement\"],\"Principal\":{\"AWS\":\"222233334444\"},\"Effect\":\"Allow\",\"Resource\":[\"arn:aws:ssm-contacts:*:111122223333:contact\/akuam\",\"arn:aws:ssm-contacts:*:111122223333:engagement\/akuam\/*\"]}]}"

This command produces no output.

For more information, see Working with shared contacts and response plans in the Incident Manager User Guide.

The following code example shows how to use send-activation-code.

AWS CLI

To send an activation code

The following send-activation-code example sends an activation code and message to the specified contact channel.

aws ssm-contacts send-activation-code \
    --contact-channel-id "arn:aws:ssm-contacts:us-east-1:111122223333:contact-channel/akuam/8ddae2d1-12c8-4e45-b852-c8587266c400"

This command produces no output.

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use start-engagement.

AWS CLI

Example 1: To page a contact's contact channels

The following start-engagement pages contact's contact channels. Sender, subject, public-subject, and public-content are all free from fields. Incident Manager sends the subject and content to the provided VOICE or EMAIL contact channels. Incident Manager sends the public-subject and public-content to the provided SMS contact channels. Sender is used to track who started the engagement.

aws ssm-contacts start-engagement \
    --contact-id  "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam" \
    --sender "cli" \
    --subject "cli-test" \
    --content "Testing engagements via CLI" \
    --public-subject "cli-test" \
    --public-content "Testing engagements va CLI"

Output:

{
    "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/akuam/607ced0e-e8fa-4ea7-8958-a237b8803f8f"
}

For more information, see Contacts in the Incident Manager User Guide.

Example 2: To page a contact in the provided escalation plan.

The following start-engagement engages contact's through an escalation plan. Each contact is paged according to their engagement plan.

aws ssm-contacts start-engagement \
    --contact-id  "arn:aws:ssm-contacts:us-east-2:111122223333:contact/example_escalation" \
    --sender "cli" \
    --subject "cli-test" \
    --content "Testing engagements via CLI" \
    --public-subject "cli-test" \
    --public-content "Testing engagements va CLI"

Output:

{
    "EngagementArn": "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/example_escalation/69e40ce1-8dbb-4d57-8962-5fbe7fc53356"
}

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use stop-engagement.

AWS CLI

To stop an engagement

The following stop-engagement example stops an engagement from paging further contacts and contact channels.

aws ssm-contacts stop-engagement \
    --engagement-id "arn:aws:ssm-contacts:us-east-2:111122223333:engagement/example_escalation/69e40ce1-8dbb-4d57-8962-5fbe7fc53356"

This command produces no output.

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use tag-resource.

AWS CLI

To tag a contact

The following tag-resource example tags a specified contact with the provided tag key value pair.

aws ssm-contacts tag-resource \
    --resource-arn "arn:aws:ssm-contacts:us-east-1:111122223333:contact/akuam" \
    --tags '[{"Key":"group1","Value":"1"}]'

This command produces no output.

For more information, see Tagging in the Incident Manager User Guide.

  • For API details, see TagResource in AWS CLI Command Reference.

The following code example shows how to use untag-resource.

AWS CLI

To remove tags from a contact

The following untag-resource example removes the group1 tag from the specified contact.

aws ssm-contacts untag-resource \
    --resource-arn "arn:aws:ssm-contacts:us-east-1:111122223333:contact/akuam" \
    --tag-keys "group1"

This command produces no output.

For more information, see Tagging in the Incident Manager User Guide.

  • For API details, see UntagResource in AWS CLI Command Reference.

The following code example shows how to use update-contact-channel.

AWS CLI

To update a contact channel

The following update-contact-channel example updates the name and delivery address of a contact channel.

aws ssm-contacts update-contact-channel \
    --contact-channel-id "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/49f3c24d-5f9f-4638-ae25-3f49e04229ad" \
    --name "akuas voice channel" \
    --delivery-address '{"SimpleAddress": "+15005550198"}'

This command produces no output.

For more information, see Contacts in the Incident Manager User Guide.

The following code example shows how to use update-contact.

AWS CLI

To update the engagement plan of contact

The following update-contact example updates the engagement plan of the contact Akua to include the three types of contacts channels. This is done after creating contact channels for Akua.

aws ssm-contacts update-contact \
    --contact-id "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam" \
    --plan '{"Stages": [{"DurationInMinutes": 5, "Targets": [{"ChannelTargetInfo": {"ContactChannelId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/beb25840-5ac8-4644-95cc-7a8de390fa65","RetryIntervalInMinutes": 1 }}]}, {"DurationInMinutes": 5, "Targets": [{"ChannelTargetInfo":{"ContactChannelId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/49f3c24d-5f9f-4638-ae25-3f49e04229ad", "RetryIntervalInMinutes": 1}}]}, {"DurationInMinutes": 5, "Targets": [{"ChannelTargetInfo": {"ContactChannelId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/77d4f447-f619-4954-afff-85551e369c2a","RetryIntervalInMinutes": 1 }}]}]}'

This command produces no output.

For more information, see Contacts in the Incident Manager User Guide.

  • For API details, see UpdateContact in AWS CLI Command Reference.