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Ketersediaan Connect Customer fitur menurut Wilayah
Topik ini mencantumkan AWS Wilayah tempat Connect Customer fitur tersedia.
Daftar Isi
Connect Customer ketersediaan berdasarkan Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
connect.us-east-1.amazonaws.com connect-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
connect.us-west-2.amazonaws.com connect-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | connect.af-south-1.amazonaws.com | HTTPS |
| Asia Pasifik (Seoul) | ap-northeast-2 | connect.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pasifik (Singapura) | ap-southeast-1 | connect.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | connect.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | connect.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 |
connect.ca-central-1.amazonaws.com connect-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Eropa (Frankfurt) | eu-central-1 | connect.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | connect.eu-west-2.amazonaws.com | HTTPS |
| AWS GovCloud (US-West) | us-gov-west-1 | connect.us-gov-west-1.amazonaws.com | HTTPS |
Ruang kerja agen dan panduan langkah demi langkah
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
-
AWS GovCloud (US-West)
Aplikasi pihak ketiga ruang kerja agen
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Connect agen AI
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Danau data
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
-
AWS GovCloud (US-West)
AppIntegrations ketersediaan berdasarkan Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
app-integrations.us-east-1.amazonaws.com app-integrations-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
app-integrations.us-west-2.amazonaws.com app-integrations-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | app-integrations.af-south-1.amazonaws.com | HTTPS |
| Asia Pasifik (Seoul) | ap-northeast-2 | app-integrations.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pasifik (Singapura) | ap-southeast-1 | app-integrations.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | app-integrations.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | app-integrations.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 |
app-integrations.ca-central-1.amazonaws.com app-integrations-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Eropa (Frankfurt) | eu-central-1 | app-integrations.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | app-integrations.eu-west-2.amazonaws.com | HTTPS |
Ketersediaan kasus menurut Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
cases.us-east-1.amazonaws.com cases-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
cases.us-west-2.amazonaws.com cases-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | cases.af-south-1.amazonaws.com | HTTPS |
| Asia Pasifik (Seoul) | ap-northeast-2 | cases.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pasifik (Singapura) | ap-southeast-1 | cases.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | cases.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | cases.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 | cases.ca-central-1.amazonaws.com | HTTPS |
| Eropa (Frankfurt) | eu-central-1 | cases.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | cases.eu-west-2.amazonaws.com | HTTPS |
Integrasi pesan
| Nama wilayah | Pesan Apple untuk Bisnis | SMS | WhatsApp Pesan Bisnis | Notifikasi Push |
|---|---|---|---|---|
| AS Timur (Virginia Utara) | Ya | Ya | Ya | Ya |
| AS Barat (Oregon) | Ya | Ya | Ya | Ya |
| Africa (Cape Town) | Tidak | Ya | Ya | Tidak |
| Asia Pasifik (Seoul) | Ya | Ya | Ya | Ya |
| Asia Pacific (Singapore) | Ya | Ya | Ya | Ya |
| Asia Pasifik (Sydney) | Ya | Ya | Ya | Ya |
| Asia Pasifik (Tokyo) | Ya | Ya | Ya | Ya |
| Kanada (Pusat) | Ya | Ya | Ya | Ya |
| Eropa (Frankfurt) | Ya | Ya | Ya | Ya |
| Eropa (London) | Ya | Ya | Ya | Ya |
| AWS GovCloud (US-West) | Tidak | Tidak | Tidak | Tidak |
Widget komunikasi
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Analitik percakapan ketersediaan berdasarkan Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
|
US East (N. Virginia) |
us-east-1 |
contact-lens.us-east-1.amazonaws.com |
HTTPS |
|
US West (Oregon) |
us-west-2 |
contact-lens.us-west-2.amazonaws.com |
HTTPS |
|
Africa (Cape Town) |
af-south-1 |
Real-time API suara tidak tersedia di Wilayah ini |
N/A |
|
Asia Pasifik (Seoul) |
ap-northeast-2 |
contact-lens.ap-northeast-2.amazonaws.com |
HTTPS |
|
Asia Pacific (Singapore) |
ap-southeast-1 |
contact-lens.ap-southeast-1.amazonaws.com |
HTTPS |
|
Asia Pacific (Sydney) |
ap-southeast-2 |
contact-lens.ap-southeast-2.amazonaws.com |
HTTPS |
|
Asia Pacific (Tokyo) |
ap-northeast-1 |
contact-lens.ap-northeast-1.amazonaws.com |
HTTPS |
|
Canada (Central) |
ca-central-1 |
contact-lens.ca-central-1.amazonaws.com |
HTTPS |
|
Europe (Frankfurt) |
eu-central-1 |
contact-lens.eu-central-1.amazonaws.com |
HTTPS |
|
Europe (London) |
eu-west-2 |
contact-lens.eu-west-2.amazonaws.com |
HTTPS |
|
AWS GovCloud (US-West) |
us-gov-west-1 | contact-lens.us-gov-west-1.amazonaws.com |
HTTPS |
Fitur analisis percakapan menurut Wilayah
| Nama wilayah | Kategorisasi AI-powered kontak generatif | Ringkasan AI-powered pasca-kontak generatif | Dasbor analitik | Post-call analitik | Post-chat analitik | Real-time analitik panggilan | Evaluasi kinerja | Evaluasi AI-powered kinerja generatif | Perekaman layar | Deteksi tema | Suara eksternal |
|---|---|---|---|---|---|---|---|---|---|---|---|
| AS Timur (Virginia Utara) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya |
| AS Barat (Oregon) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya |
| Africa (Cape Town) | - | - | Ya | Ya | Ya | - | Ya | - | Ya | - | - |
| Asia Pasifik (Seoul) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | - | Ya | Ya | - |
| Asia Pacific (Singapore) | - | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | - |
| Asia Pasifik (Sydney) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya |
| Asia Pasifik (Tokyo) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya |
| Kanada (Pusat) | Ya | Ya | Ya | Ya* | Ya | Ya | Ya | Ya | Ya | Ya | Ya |
| Eropa (Frankfurt) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya |
| Eropa (London) | Ya | Ya | Ya | Ya* | Ya | Ya | Ya | Ya | Ya | Ya | Ya |
| AWS GovCloud (US-West) | - | - | Ya | Ya | Ya | Ya | Ya | - | Ya | - | - |
Ketersediaan otentikasi pelanggan menurut Wilayah
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Ketersediaan Profil Pelanggan menurut Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
profile.us-east-1.amazonaws.com profile-fips.us-east-1.api.aws profile-fips.us-east-1.amazonaws.com profile.us-east-1.api.aws |
HTTPS HTTPS HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
profile.us-west-2.amazonaws.com profile-fips.us-west-2.api.aws profile.us-west-2.api.aws profile-fips.us-west-2.amazonaws.com |
HTTPS HTTPS HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 |
profile.af-south-1.amazonaws.com profile.af-south-1.api.aws |
HTTPS HTTPS |
| Asia Pasifik (Seoul) | ap-northeast-2 |
profile.ap-northeast-2.amazonaws.com profile.ap-northeast-2.api.aws |
HTTPS HTTPS |
| Asia Pasifik (Singapura) | ap-southeast-1 |
profile.ap-southeast-1.amazonaws.com profile.ap-southeast-1.api.aws |
HTTPS HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 |
profile.ap-southeast-2.amazonaws.com profile.ap-southeast-2.api.aws |
HTTPS HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 |
profile.ap-northeast-1.amazonaws.com profile.ap-northeast-1.api.aws |
HTTPS HTTPS |
| Canada (Central) | ca-central-1 |
profile.ca-central-1.amazonaws.com profile.ca-central-1.api.aws profile-fips.ca-central-1.amazonaws.com profile-fips.ca-central-1.api.aws |
HTTPS HTTPS HTTPS HTTPS |
| Eropa (Frankfurt) | eu-central-1 |
profile.eu-central-1.amazonaws.com profile.eu-central-1.api.aws |
HTTPS HTTPS |
| Europe (London) | eu-west-2 |
profile.eu-west-2.amazonaws.com profile.eu-west-2.api.aws |
HTTPS HTTPS |
Profil Pelanggan menghitung atribut ketersediaan API menurut Wilayah
API atribut terhitung tersedia di AWS Wilayah berikut:
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Peramalan, perencanaan kapasitas, dan penjadwalan
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Asia Pacific (Tokyo)
-
Asia Pacific (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pacific (Sydney)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
-
AWS GovCloud (US-West)
Suara agen Amazon Connect
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Eropa (Frankfurt)
-
Eropa (London)
-
Asia Pasifik (Sydney)
-
Asia Pacific (Seoul)
-
Asia Pasifik (Tokyo)
-
Asia Pacific (Singapore) (Asia Pacific (Singapore))
-
Kanada (Pusat)
Ketersediaan Ketahanan Global menurut Wilayah
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Wilayah Asia Pasifik (Tokyo)
-
Wilayah Asia Pasifik (Osaka) - Wilayah ini hanya untuk replika. Untuk informasi selengkapnya, lihat Catatan di bagian atasBuat replika instans Connect Customer Anda yang ada.
-
Eropa (Frankfurt)
-
Eropa (London)
In-app, web, dan kemampuan panggilan video
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Streaming media langsung
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Kampanye keluar
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Nomor telepon yang dapat dihubungi oleh kampanye keluar didasarkan pada Wilayah AWS tempat instans Connect Customer Anda dibuat.
-
Dari contoh yang dibuat di AS Timur (Virginia N.) atau AS Barat (Oregon) Anda dapat menghubungi semua nomor telepon yang berbasis di AS, Meksiko, dan Brasil.
-
Dari contoh yang dibuat di Kanada (Tengah) Anda dapat menghubungi semua nomor telepon yang berbasis di Kanada.
-
Dari instans yang dibuat di Asia Pasifik (Seoul) Anda dapat menghubungi semua nomor telepon yang berbasis di Korea Selatan.
-
Dari instans yang dibuat di Asia Pasifik (Tokyo), Anda dapat menghubungi semua nomor telepon yang berbasis di Jepang.
-
Dari contoh yang dibuat di Asia Pasifik (Singapura) Anda dapat menghubungi semua nomor telepon yang berbasis di Singapura, Thailand, Malaysia, Filipina, dan Vietnam.
-
Dari instans yang dibuat di Asia Pasifik (Sydney), Anda dapat menghubungi nomor telepon yang berbasis di Australia dan Selandia Baru. Ada beberapa batasan spesifik yang dijelaskan dalam Lakukan panggilan prediktif dan progresif menggunakan kampanye keluar Connect Customer
). -
Dari contoh yang dibuat di Eropa (Frankfurt) atau Eropa (London) Anda dapat menghubungi semua nomor telepon yang berbasis di Belgia, Denmark, Prancis, Jerman, Irlandia, Italia, Belanda, Polandia, Portugal, Spanyol, dan Inggris.
-
Dari contoh yang dibuat di Afrika (Cape Town) Anda dapat menghubungi semua nomor telepon yang berbasis di Afrika Selatan.
-
Tidak ada kombinasi lain yang didukung. Misalnya, Anda tidak dapat melakukan panggilan kampanye dari Eropa (London) ke nomor telepon AS, atau dari Eropa (Frankfurt) ke nomor telepon Selandia Baru.
Tugas
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
-
AWS GovCloud (US-West)
Ketersediaan ID Suara menurut Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
voiceid.us-east-1.amazonaws.com voiceid-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| AS Barat (Oregon) | us-west-2 |
voiceid.us-west-2.amazonaws.com voiceid-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Asia Pasifik (Singapura) | ap-southeast-1 | voiceid.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pasifik (Sydney) | ap-southeast-2 | voiceid.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pasifik (Tokyo) | ap-northeast-1 | voiceid.ap-northeast-1.amazonaws.com | HTTPS |
| Kanada (Pusat) | ca-central-1 |
voiceid.ca-central-1.amazonaws.com voiceid-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Eropa (Frankfurt) | eu-central-1 | voiceid.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | voiceid.eu-west-2.amazonaws.com | HTTPS |
