AWS IoT Analytics is no longer available to new customers. Existing customers of AWS IoT Analytics can continue to use the service as normal.
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Troubleshooting AWS IoT Analytics identity and access
Use the following information to help you diagnose and fix common issues that you might encounter when working with AWS IoT Analytics.
Topics
I am not authorized to perform an action in AWS IoT Analytics
If the AWS Management Console tells you that you're not authorized to perform an action, the you must contact your administrator for assistance. You administrator is the person that provided you with your user name and password.
The following example error occurs when the mateojackson user tries to
use the console to view details about a channel but not have
iotanalytics:ListChannels permissions.
User: arn:aws:iam::123456789012:user/mateojackson is not authorized to perform: iotanalytics:``ListChannels`` on resource: ``my-example-channel``
In this case, Mateo asks his administrator update his policies to allow him to access the
my-example-channel resource using the iotanalytics:ListChannel
action.
I am not authorized to perform iam:PassRole
If you receive an error that you're not authorized to perform the iam:PassRole action, your policies must be updated to allow you to pass a role to AWS IoT Analytics.
Some AWS services allow you to pass an existing role to that service instead of creating a new service role or service-linked role. To do this, you must have permissions to pass the role to the service.
The following example error occurs when an IAM user named marymajor tries to use the console to perform an action in
AWS IoT Analytics. However, the action requires the service to have permissions that are granted by a service role. Mary does not have permissions to pass the
role to the service.
User: arn:aws:iam::123456789012:user/marymajoris not authorized to perform: iam:PassRole
In this case, Mary's policies must be updated to allow her to perform the iam:PassRole action.
If you need help, contact your AWS administrator. Your administrator is the person who provided you with your sign-in credentials.
I want to allow people outside of my AWS account
to access my AWS IoT Analytics resources
You can create a role that users in other accounts or people outside of your organization can use to access your resources. You can specify who is trusted to assume the role. For services that support resource-based policies or access control lists (ACL), you can use those policies to grant people access to your resources.
To learn more, consult the following:
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To learn whether AWS IoT Analytics supports these features, see How AWS IoT Analytics works with IAM.
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To learn how to provide access to your resources across AWS accounts that you own, see Providing access to an IAM user in another AWS account that you own in the IAM User Guide.
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To learn how to provide access to your resources to third-party AWS accounts, see Providing access to AWS accounts owned by third parties in the IAM User Guide.
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To learn how to provide access through identity federation, see Providing access to externally authenticated users (identity federation) in the IAM User Guide.
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To learn the difference between using roles and resource-based policies for cross-account access, see How IAM roles differ from resource-based policies in the IAM User Guide.
