Interface ContactAnalysisReferenceState.Builder

  • Method Details

    • status

      The status of conversational analytics processing for the contact. Valid values:

      • REQUESTED – Analysis has been requested for the contact and has not finished.

      • COMPLETED – Analysis finished successfully.

      • FAILED – Analysis did not finish successfully. See StatusReason for the cause.

      Parameters:
      status - The status of conversational analytics processing for the contact. Valid values:

      • REQUESTED – Analysis has been requested for the contact and has not finished.

      • COMPLETED – Analysis finished successfully.

      • FAILED – Analysis did not finish successfully. See StatusReason for the cause.

      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • statusReason

      ContactAnalysisReferenceState.Builder statusReason(String statusReason)

      The reason for the current analysis status. This value is populated only when the status is FAILED.

      Parameters:
      statusReason - The reason for the current analysis status. This value is populated only when the status is FAILED.
      Returns:
      Returns a reference to this object so that method calls can be chained together.