Interface EvaluationFormMetricConfiguration.Builder

  • Method Details

    • metricType

      The type of metric. Currently, only BUSINESS_OUTCOME is supported.

      Parameters:
      metricType - The type of metric. Currently, only BUSINESS_OUTCOME is supported.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:
    • metricType

      The type of metric. Currently, only BUSINESS_OUTCOME is supported.

      Parameters:
      metricType - The type of metric. Currently, only BUSINESS_OUTCOME is supported.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:
    • metricName

      The name of the metric. Valid values are:

      • SALE_SUCCESS – Sale success.

      • CSAT – Customer satisfaction.

      • CHURN_PROPENSITY – Churn propensity.

      • SELF_SERVICE_SUCCESS – Self-service success.

      • PARTIAL_SELF_SERVICE_SUCCESS – Partial self-service success.

      Parameters:
      metricName - The name of the metric. Valid values are:

      • SALE_SUCCESS – Sale success.

      • CSAT – Customer satisfaction.

      • CHURN_PROPENSITY – Churn propensity.

      • SELF_SERVICE_SUCCESS – Self-service success.

      • PARTIAL_SELF_SERVICE_SUCCESS – Partial self-service success.

      Returns:
      Returns a reference to this object so that method calls can be chained together.