Filtering results - Amazon Lex

Filtering results

At the top of each page, you can filter the results for your bot analytics.

You can filter by the following parameters:

  • Time – You can filter results by a relative or absolute time range. When you select a start and end time, Amazon Lex V2 retrieves conversations that began after the start time and ended before the end time.

    • Relative range – Select 1d to see results from the past day, 1w for the past week, or 1m for the past month.

      For more options, select Custom and choose a duration in the Relative range menu. For more control over the duration, select Custom range, enter a number in the Duration field, and choose a Unit of time from the dropdown menu.

    • Absolute range – Select Custom and choose the Absolute range menu to filter for conversations within a time range that you specify. You can choose a start and end date on the calendar or enter it in YYYY/MM/DD format.

    Note

    The analytics time range has the following restrictions:

    • The start date must be within the last 365 days from the current date.

    • The end date must not be more than 1 month after the start date.

  • Bot filters – To filter by locale, alias, and version of your bot, select the dropdown menus labeled All locales, All aliases, and All versions.

  • Modality – Select the gear icon and choose the Modality dropdown menu to choose whether to display results for Speech or Text.

  • Channel – Select the gear icon and choose the Channel dropdown menu to choose the channel for which you want to display results. For more information about channel integration, see Integrating an Amazon Lex V2 bot with a messaging platform and Amazon Connect contact centers