AWS Resilience Hub personas - AWS Resilience Hub

AWS Resilience Hub personas

Building an enterprise application requires a collaborative effort from different cross-functional teams such as infrastructure, business continuity, application owner, and other stakeholders who are responsible for monitoring applications. The different personas from different teams contribute towards building and managing applications in AWS Resilience Hub, each having a different role and responsibilities. To learn more about grating permissions to different personas, see AWS Resilience Hub personas and IAM permissions reference.

To get started with creating applications and running assessments in AWS Resilience Hub, we recommend you to create the following personas:

  • Infrastructure application manager – Users with this persona are responsible for setting up, configuring, and maintaining infrastructure and application resources, ensuring the reliability and security of the application. Their responsibilities include the following:

    • Ensuring that the applications are deployed and updated regularly

    • Monitoring system performance

    • Troubleshooting issues

    • Implementing backup and disaster recovery plans

  • Business continuity manager – Users with this persona are responsible for dictating application policies and determining the business criticality of applications. Their responsibilities include the following:

    • Taking key decisions in setting policies

    • Assessing business criticality

    • Allocating resources for critical applications

    • Assessing and managing risks

  • Application owner – Users with this persona are responsible for ensuring highly available and reliable applications. Their responsibilities include the following:

    • Defining key performance identifiers for measuring and monitoring application performance and identifying bottlenecks

    • Organizing trainings for multiple stakeholders

    • Ensuring that the following documentation is up-to-date:

      • Application architecture

      • Deployment processes

      • Monitoring configurations

      • Performance optimization techniques

  • Read-only access – Users with this persona are restricted to read-only permissions. Their responsibilities include maintaining visibility and oversight of an application's performance and health by monitoring resilience score, operational recommendations, and resiliency recommendations. In addition, they are also responsible for identifying issues, trends, and areas for improvement to ensure that the application meets the organization's objectives.