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Processes chat integration events from Amazon Web Services or external integrations to Amazon Connect. A chat integration event includes:
SourceId, DestinationId, and Subtype: a set of identifiers, uniquely representing a chat
ChatEvent: details of the chat action to perform such as sending a message, event, or disconnecting from a chat
When a chat integration event is sent with chat identifiers that do not map to an active chat contact, a new chat contact is also created before handling chat action.
Access to this API is currently restricted to Amazon Web Services End User Messaging for supporting SMS integration.
For .NET Core this operation is only available in asynchronous form. Please refer to SendChatIntegrationEventAsync.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public abstract SendChatIntegrationEventResponse SendChatIntegrationEvent( SendChatIntegrationEventRequest request )
Container for the necessary parameters to execute the SendChatIntegrationEvent service method.
| Exception | Condition |
|---|---|
| AccessDeniedException | You do not have sufficient permissions to perform this action. |
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidRequestException | The request is not valid. |
| ResourceNotFoundException | The specified resource was not found. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET Framework:
Supported in: 4.5 and newer, 3.5