Requesting and relinquishing dedicated IP addresses (standard) - Amazon Simple Email Service

Requesting and relinquishing dedicated IP addresses (standard)

To use dedicated IP addresses (standard), you must first request them. When you no longer need them, you must relinquish them. Request and relinquish dedicated IPs (standard) through the AWS Support Center. Your account is charged an additional monthly fee for each standard dedicated IP address that you lease for use with Amazon SES. There's no minimum commitment when using dedicated IPs (standard).

For more information about the costs associated with dedicated IPs (standard), see Amazon SES Pricing.

For a list of all of the Regions where Amazon SES is currently available, see AWS Region and Endpoints in the Amazon Web Services General Reference. To learn more about the number of Availability Zones that are available in each AWS Region, see AWS Global Infrastructure.

Request dedicated IPs (standard)

You can request as many dedicated IPs (standard) as you need by creating a service quota increase case in the AWS Support Center.

To request dedicated IPs (standard)
  1. Sign in to the AWS Management Console and open the Amazon SES console at https://console.aws.amazon.com/ses/.

  2. In the left navigation pane, choose Dedicated IPs.

  3. Do one of the following:

    1. If you don't have existing dedicated IPs in your account:

      1. The Dedicated IPs onboarding page is displayed. In the Dedicated IPs (standard) overview panel, choose Request dedicated IPs.

        The Create case page opens in the AWS Support Console.

    2. If you have existing dedicated IPs in your account:

      1. Select the Standard IP pools tab on the Dedicated IPs page.

      2. In the Standard overview panel, choose Request or relinquish Standard dedicated IPs.

        The Create case page opens in the AWS Support Console.

  4. Under Create case, select the Service limit increase card at the top of the page.

  5. Under Case details, complete the following sections:

    • For Limit type, keep SES Service Limits.

    • For Mail Type, choose the type of email that you plan to send using your dedicated IP address. If multiple values apply, choose the option that applies to the majority of the email that you plan to send.

    • For Website URL, enter the URL of your website. Providing this information helps us to better understand the type of content that you plan to send.

    • For Describe, in detail, how you will only send to recipients who have specifically requested your mail, provide a response that's consistent with your use case.

    • For Describe, in detail, the process that you will follow when you receive bounce and complaint notifications, provide a response that's consistent with your use case.

    • For Will you comply with AWS Service Terms and AUP, choose the option that applies to your use case.

  6. Under Requests, complete the following sections:

    • For Region, choose the AWS Region that your request applies to.

    • For Limit, keep Desired Dedicated IP.

    • For New limit value, enter the number of dedicated IP addresses that you need to implement your use case.

    Note

    If you want to request dedicated IP addresses for use in another AWS Region, choose Add another request, and then complete the Region, Limit, and New limit value fields for the additional AWS Region. Repeat this process for each AWS Region that you want to use dedicated IP addresses in.

  7. Under Case description, for Use case description, state that you want to request dedicated IP addresses. If you want to request a specific number of dedicated IP addresses, mention that as well. If you don't specify a number of dedicated IP addresses, we'll provide the number of dedicated IP addresses that are necessary to meet the sending rate requirement that you specified in the previous step.

    Next, describe how you plan to use dedicated IP addresses to send email using Amazon SES. Include information about why you want to use dedicated IP addresses instead of shared IP addresses. This information helps us to better understand your use case.

  8. Under Contact options, for Preferred contact language, choose whether you want to receive communications for this case in English or Japanese.

  9. When you finish, choose Submit.

After you submit the form, we'll evaluate your request. If we grant your request, we'll reply to your case in the Support Center to confirm that your new dedicated IP addresses are associated with your account.

Relinquish standard dedicated IP addresses

If you’re using dedicated IP addresses and you no longer want them associated with your account, the following procedure shows how to relinquish them by creating a case in the AWS Support Center.

Important

The process of relinquishing a dedicated IP address can't be reversed. If you relinquish a dedicated IP address in the middle of a month, we prorate the monthly dedicated IP usage fee, based on the number of days that have elapsed in the current month.

To relinquish dedicated IPs (standard)
  1. Sign in to the AWS Management Console and open the Amazon SES console at https://console.aws.amazon.com/ses/.

  2. In the left navigation pane, choose Dedicated IPs.

  3. Select the Standard IP pools tab on the Dedicated IPs page.

  4. In the Standard overview panel, choose Request or relinquish Standard dedicated IPs.

  5. Under Case details, for Limit type, keep SES Service Limits

    Note

    Remaining boxes in this section don't apply to relinquishing dedicated IPs. Leave them blank.

  6. Under Requests, complete the following sections:

    • For Region, choose the AWS Region that your relinquish request applies to.

      Note

      Dedicated IP addresses are unique to each AWS Region, so it's important to choose the AWS Region that the dedicated IP address is associated with.

    • For Limit, keep Desired Dedicated IP.

    • For New limit value, enter any number. The number that you enter here isn't important—you specify the number of dedicated IPs that you want to relinquish in the next step.

    Note

    A single dedicated IP address can only be used in a single AWS Region. If you want to relinquish dedicated IP addresses that you use in other AWS Regions, choose Add another request. Then complete the Region, Limit, and New limit value fields for the additional AWS Region. Repeat this process for each dedicated IP address that you want to relinquish.

  7. Under Case Description, for Use case description, mention that you want to relinquish existing dedicated IP addresses. If you currently lease more than one dedicated IP address, include the number of dedicated IP addresses that you want to relinquish.

  8. Under Contact options, for Preferred contact language, choose whether you want to receive communications for this case in English or Japanese.

  9. When you finish, choose Submit.

After we receive your request, we send you a message that asks you to confirm that you want to relinquish your dedicated IP addresses. After you confirm that you want to relinquish the IP addresses, we remove them from your account.