Amazon SNS notification examples for Amazon SES

The following sections provide examples of the three types of notifications:

Amazon SNS bounce notification examples

This section contains examples of bounce notifications with and without a Delivery Status Notification (DSN) provided by the email receiver that sent the feedback.

Bounce notification with a DSN

The following is an example of a bounce notification that contains a DSN and the original email headers. When bounce notifications are not configured to include the original email headers, the mail object within the notifications does not include the headersTruncated, headers, and commonHeaders fields.

   {
       "notificationType":"Bounce",
       "bounce":{
          "bounceType":"Permanent",
          "reportingMTA":"dns; email.example.com",
          "bouncedRecipients":[
             {
                "emailAddress":"jane@example.com",
                "status":"5.1.1",
                "action":"failed",
                "diagnosticCode":"smtp; 550 5.1.1 <jane@example.com>... User"
             }
          ],
          "bounceSubType":"General",
          "timestamp":"2016-01-27T14:59:38.237Z",
          "feedbackId":"00000138111222aa-33322211-cccc-cccc-cccc-ddddaaaa068a-000000",
          "remoteMtaIp":"127.0.2.0"
       },
       "mail":{
          "timestamp":"2016-01-27T14:59:38.237Z",
          "source":"john@example.com",
          "sourceArn": "arn:aws:ses:us-east-1:888888888888:identity/example.com",
          "sourceIp": "127.0.3.0",
          "sendingAccountId":"123456789012",
          "callerIdentity": "IAM_user_or_role_name",
          "messageId":"00000138111222aa-33322211-cccc-cccc-cccc-ddddaaaa0680-000000",
          "destination":[
            "jane@example.com",
            "mary@example.com",
            "richard@example.com"],
          "headersTruncated":false,
          "headers":[ 
           { 
             "name":"From",
             "value":"\"John Doe\" <john@example.com>"
           },
           { 
             "name":"To",
             "value":"\"Jane Doe\" <jane@example.com>, \"Mary Doe\" <mary@example.com>, \"Richard Doe\" <richard@example.com>"
           },
           { 
             "name":"Message-ID",
             "value":"custom-message-ID"
           },
           { 
             "name":"Subject",
             "value":"Hello"
           },
           { 
             "name":"Content-Type",
             "value":"text/plain; charset=\"UTF-8\""
           },
           { 
             "name":"Content-Transfer-Encoding",
             "value":"base64"
           },
           { 
             "name":"Date",
             "value":"Wed, 27 Jan 2016 14:05:45 +0000"
           }
          ],
          "commonHeaders":{ 
             "from":[ 
                "John Doe <john@example.com>"
             ],
             "date":"Wed, 27 Jan 2016 14:05:45 +0000",
             "to":[ 
                "Jane Doe <jane@example.com>, Mary Doe <mary@example.com>, Richard Doe <richard@example.com>"
             ],
             "messageId":"custom-message-ID",
             "subject":"Hello"
           }
        }
    }

Bounce notification without a DSN

The following is an example of a bounce notification that includes the original email headers but does not include a DSN. When bounce notifications are not configured to include the original email headers, the mail object within the notifications does not include the headersTruncated, headers, and commonHeaders fields.

   {
      "notificationType":"Bounce",
      "bounce":{
         "bounceType":"Permanent",
         "bounceSubType": "General",
         "bouncedRecipients":[
            {
               "emailAddress":"jane@example.com"
            },
            {
               "emailAddress":"richard@example.com"
            }
         ],
         "timestamp":"2016-01-27T14:59:38.237Z",
         "feedbackId":"00000137860315fd-869464a4-8680-4114-98d3-716fe35851f9-000000",
         "remoteMtaIp":"127.0.2.0"
      },
      "mail":{
         "timestamp":"2016-01-27T14:59:38.237Z",
         "messageId":"00000137860315fd-34208509-5b74-41f3-95c5-22c1edc3c924-000000",
         "source":"john@example.com",
         "sourceArn": "arn:aws:ses:us-east-1:888888888888:identity/example.com",
         "sourceIp": "127.0.3.0",
         "sendingAccountId":"123456789012",
         "callerIdentity": "IAM_user_or_role_name",
         "destination":[
            "jane@example.com",
            "mary@example.com",
            "richard@example.com"
         ],
        "headersTruncated":false,
        "headers":[ 
         { 
            "name":"From",
            "value":"\"John Doe\" <john@example.com>"
         },
         { 
            "name":"To",
            "value":"\"Jane Doe\" <jane@example.com>, \"Mary Doe\" <mary@example.com>, \"Richard Doe\" <richard@example.com>"
         },
         { 
            "name":"Message-ID",
            "value":"custom-message-ID"
         },
         { 
            "name":"Subject",
            "value":"Hello"
         },
         { 
            "name":"Content-Type",
            "value":"text/plain; charset=\"UTF-8\""
         },
         { 
            "name":"Content-Transfer-Encoding",
            "value":"base64"
         },
         { 
            "name":"Date",
            "value":"Wed, 27 Jan 2016 14:05:45 +0000"
          }
         ],
         "commonHeaders":{ 
           "from":[ 
              "John Doe <john@example.com>"
           ],
           "date":"Wed, 27 Jan 2016 14:05:45 +0000",
           "to":[ 
              "Jane Doe <jane@example.com>, Mary Doe <mary@example.com>, Richard Doe <richard@example.com>"
           ],
           "messageId":"custom-message-ID",
           "subject":"Hello"
         }
      }
  }

Amazon SNS complaint notification examples

This section contains examples of complaint notifications, with and without a feedback report, provided by the email receiver that sent the feedback.

Complaint notification with a feedback report

The following is an example of a complaint notification that contains a feedback report and the original email headers. When complaint notifications are not configured to include the original email headers, the mail object within the notifications does not include the headersTruncated, headers, and commonHeaders fields.

   {
      "notificationType":"Complaint",
      "complaint":{
         "userAgent":"AnyCompany Feedback Loop (V0.01)",
         "complainedRecipients":[
            {
               "emailAddress":"richard@example.com"
            }
         ],
         "complaintFeedbackType":"abuse",
         "arrivalDate":"2016-01-27T14:59:38.237Z",
         "timestamp":"2016-01-27T14:59:38.237Z",
         "feedbackId":"000001378603177f-18c07c78-fa81-4a58-9dd1-fedc3cb8f49a-000000"
      },
      "mail":{
         "timestamp":"2016-01-27T14:59:38.237Z",
         "messageId":"000001378603177f-7a5433e7-8edb-42ae-af10-f0181f34d6ee-000000",
         "source":"john@example.com",
         "sourceArn": "arn:aws:ses:us-east-1:888888888888:identity/example.com",
         "sourceIp": "127.0.3.0",
         "sendingAccountId":"123456789012",
         "callerIdentity": "IAM_user_or_role_name",
         "destination":[
            "jane@example.com",
            "mary@example.com",
            "richard@example.com"
         ], 
          "headersTruncated":false,
          "headers":[ 
           { 
             "name":"From",
             "value":"\"John Doe\" <john@example.com>"
           },
           { 
             "name":"To",
             "value":"\"Jane Doe\" <jane@example.com>, \"Mary Doe\" <mary@example.com>, \"Richard Doe\" <richard@example.com>"
           },
           { 
             "name":"Message-ID",
             "value":"custom-message-ID"
           },
           { 
             "name":"Subject",
             "value":"Hello"
           },
           { 
             "name":"Content-Type",
             "value":"text/plain; charset=\"UTF-8\""
           },
           { 
             "name":"Content-Transfer-Encoding",
             "value":"base64"
           },
           { 
             "name":"Date",
             "value":"Wed, 27 Jan 2016 14:05:45 +0000"
           }
         ],
         "commonHeaders":{ 
           "from":[ 
              "John Doe <john@example.com>"
           ],
           "date":"Wed, 27 Jan 2016 14:05:45 +0000",
           "to":[ 
              "Jane Doe <jane@example.com>, Mary Doe <mary@example.com>, Richard Doe <richard@example.com>"
           ],
           "messageId":"custom-message-ID",
           "subject":"Hello"
         }
      }
   }

Complaint notification without a feedback report

The following is an example of a complaint notification that includes the original email headers but does not include a feedback report. When complaint notifications are not configured to include the original email headers, the mail object within the notifications does not include the headersTruncated, headers, and commonHeaders fields.

   {
      "notificationType":"Complaint",
      "complaint":{
         "complainedRecipients":[
            {
               "emailAddress":"richard@example.com"
            }
         ],
         "timestamp":"2016-01-27T14:59:38.237Z",
         "feedbackId":"0000013786031775-fea503bc-7497-49e1-881b-a0379bb037d3-000000"
      },
      "mail":{
         "timestamp":"2016-01-27T14:59:38.237Z",
         "messageId":"0000013786031775-163e3910-53eb-4c8e-a04a-f29debf88a84-000000",
         "source":"john@example.com",
         "sourceArn": "arn:aws:ses:us-east-1:888888888888:identity/example.com",
         "sourceIp": "127.0.3.0",
         "sendingAccountId":"123456789012",
         "callerIdentity": "IAM_user_or_role_name",
         "destination":[
            "jane@example.com",
            "mary@example.com",
            "richard@example.com"
         ],
         "headersTruncated":false,
         "headers":[ 
          { 
            "name":"From",
            "value":"\"John Doe\" <john@example.com>"
          },
          { 
            "name":"To",
            "value":"\"Jane Doe\" <jane@example.com>, \"Mary Doe\" <mary@example.com>, \"Richard Doe\" <richard@example.com>"
          },
          { 
            "name":"Message-ID",
            "value":"custom-message-ID"
          },
          { 
            "name":"Subject",
            "value":"Hello"
          },
          { 
            "name":"Content-Type",
            "value":"text/plain; charset=\"UTF-8\""
          },
          { 
            "name":"Content-Transfer-Encoding",
            "value":"base64"
          },
          { 
            "name":"Date",
            "value":"Wed, 27 Jan 2016 14:05:45 +0000"
          }
          ],
          "commonHeaders":{ 
             "from":[ 
                "John Doe <john@example.com>"
             ],
             "date":"Wed, 27 Jan 2016 14:05:45 +0000",
             "to":[ 
                "Jane Doe <jane@example.com>, Mary Doe <mary@example.com>, Richard Doe <richard@example.com>"
             ],
             "messageId":"custom-message-ID",
             "subject":"Hello"
          }
       }
   }

Amazon SNS delivery notification example

The following is an example of a delivery notification that includes the original email headers. When delivery notifications are not configured to include the original email headers, the mail object within the notifications does not include the headersTruncated, headers, and commonHeaders fields.

   {
      "notificationType":"Delivery",
      "mail":{
         "timestamp":"2016-01-27T14:59:38.237Z",
         "messageId":"0000014644fe5ef6-9a483358-9170-4cb4-a269-f5dcdf415321-000000",
         "source":"john@example.com",
         "sourceArn": "arn:aws:ses:us-east-1:888888888888:identity/example.com",
         "sourceIp": "127.0.3.0",
         "sendingAccountId":"123456789012",
         "callerIdentity": "IAM_user_or_role_name",
         "destination":[
            "jane@example.com"
         ], 
          "headersTruncated":false,
          "headers":[ 
           { 
              "name":"From",
              "value":"\"John Doe\" <john@example.com>"
           },
           { 
              "name":"To",
              "value":"\"Jane Doe\" <jane@example.com>"
           },
           { 
              "name":"Message-ID",
              "value":"custom-message-ID"
           },
           { 
              "name":"Subject",
              "value":"Hello"
           },
           { 
              "name":"Content-Type",
              "value":"text/plain; charset=\"UTF-8\""
           },
           { 
              "name":"Content-Transfer-Encoding",
              "value":"base64"
           },
           { 
              "name":"Date",
              "value":"Wed, 27 Jan 2016 14:58:45 +0000"
           }
          ],
          "commonHeaders":{ 
            "from":[ 
               "John Doe <john@example.com>"
            ],
            "date":"Wed, 27 Jan 2016 14:58:45 +0000",
            "to":[ 
               "Jane Doe <jane@example.com>"
            ],
            "messageId":"custom-message-ID",
            "subject":"Hello"
          }
       },
      "delivery":{
         "timestamp":"2016-01-27T14:59:38.237Z",
         "recipients":["jane@example.com"],
         "processingTimeMillis":546,     
         "reportingMTA":"a8-70.smtp-out.amazonses.com",
         "smtpResponse":"250 ok:  Message 64111812 accepted",
         "remoteMtaIp":"127.0.2.0"
      } 
   }