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将 Salesforce 对象映射到 Amazon Connect Customer Profiles 中的标准配置文件
本主题列出了 Salesforce 对象中的哪些字段映射到 Customer Profiles 中标准资料对象中的字段。
Salesforce-Account 对象
以下是 Salesforce-Account 对象中所有字段的列表。您的 Salesforce-Account 对象中的字段可能会有所不同，具体取决于您的 Salesforce 实例的配置。
-
Id
-
IsDeleted
-
MasterRecordId
-
名称
-
类型
-
ParentId
-
BillingStreet
-
BillingCity
-
BillingState
-
BillingPostalCode
-
BillingCountry
-
BillingLatitude
-
BillingLongitude
-
BillingGeocodeAccuracy
-
BillingAddress.City
-
BillingAddress. 国家
-
BillingAddress.geocode 精度
-
BillingAddress. 纬度
-
BillingAddress. 经度
-
BillingAddress.postalcode
-
BillingAddress. state
-
BillingAddress. street
-
ShippingStreet
-
ShippingCity
-
ShippingState
-
ShippingPostalCode
-
ShippingCountry
-
ShippingLatitude
-
ShippingLongitude
-
ShippingGeocodeAccuracy
-
ShippingAddress.城市
-
ShippingAddress. 国家
-
ShippingAddress. 纬度
-
ShippingAddress. 经度
-
ShippingAddress.postalcode
-
ShippingAddress. state
-
ShippingAddress. street
-
Phone
-
Fax
-
AccountNumber
-
Website
-
PhotoUrl
-
Sic
-
Industry
-
AnnualRevenue
-
NumberOfEmployees
-
Ownership
-
TickerSymbol
-
描述
-
Rating
-
Site
-
OwnerId
-
CreatedDate
-
CreatedById
-
LastModifiedDate
-
LastModifiedId
-
SystemModstamp
-
LastActivityDate
-
LastViewedDate
-
LastReferencedDate
-
Jigsaw
-
JigsawCompanyId
-
CleanStatus
-
AccountSource
-
DunsNumber
-
Tradestyle
-
NaicsCode
-
NaicsDesc
-
YearStarted
-
SicDesc
-
DandbCompanyId
-
IsBuyer
将 Salesforce-Account 对象映射到标准资料
Salesforce-Account 对象中的字段子集映射到 Customer Profiles 中的标准资料对象。
下表列出了哪些字段可以从 Salesforce-Account 对象映射到标准资料。（该表包括已配置为包含“人员”字段的 Salesforce 实例的映射。）
| Salesforce-Account 源字段 | 标准资料目标字段 |
|---|---|
|
Id |
属性。 sfdcAccountId |
|
名称 |
BusinessName |
|
Phone |
PhoneNumber |
|
BillingStreet |
BillingAddress.Address1 |
|
BillingCity |
BillingAddress.City |
|
BillingState |
BillingAddress.State |
|
BillingCountry |
BillingAddress. 国家 |
|
BillingPostalCode |
BillingAddress.PostalCode |
|
ShippingStreet |
ShippingAddress.Address1 |
|
ShippingCity |
ShippingAddress.City |
|
ShippingState |
ShippingAddress.State |
|
ShippingCountry |
ShippingAddress. 国家 |
|
ShippingPostalCode |
ShippingAddress.PostalCode |
|
IsPersonAccount |
PartyType |
|
PersonMobilePhone |
MobilePhoneNumber |
|
PersonHomePhone |
HomePhoneNumber |
|
PersonEmail |
PersonalEmailAddress |
|
PersonMailingAddress.Street |
MailingAddress.Address1 |
|
PersonMailingAddress.City |
MailingAddress.City |
|
PersonMailingAddress.State |
MailingAddress.State |
|
PersonMailingAddress. 国家 |
MailingAddress. 国家 |
|
PersonMailingAddress.PostalCode |
MailingAddress.PostalCode |
|
PersonBirthDate |
BirthDate |
|
PersonOtherStreet |
Address.Address1 |
|
PersonOtherCity |
Address.City |
|
PersonOtherState |
Address.State |
|
PersonOtherCountry |
Address.Country |
|
PersonOtherPostalCode |
地址。 PostalCode |
|
FirstName |
FirstName |
|
LastName |
LastName |
|
MiddleName |
MiddleName |
|
AccountNumber |
AccountNumber |
Salesforce 对象中的 Salesforce-Account 客户数据使用下表中的索引与 Amazon Connect 客户资料相关联。
| 标准索引名称 | Salesforce-Account 源字段 |
|---|---|
|
_salesforceAccountId |
Id |
例如，您可以在 SearchProfilesAPI 中使用_salesforceAccountId作为密钥名称来查找配置文件。通过使用和设置为的 ListProfileObjectsAPI，您可以找到与特定配置文件关联的 Salesforce-Account 对象。ProfileId ObjectTypeName Salesforce-Account
Salesforce-Contact 对象
以下是 Salesforce-Contact 对象中所有字段的列表。
-
Id
-
IsDeleted
-
MasterRecordId
-
Accountd
-
LastName
-
FirstName
-
Salutation
-
名称
-
OtherStreet
-
OtherCity
-
OtherState
-
OtherPostalCode
-
OtherCountry
-
OtherLatitude
-
OtherLongitude
-
OtherGeocodeAccuracy
-
OtherAddress.城市
-
OtherAddress. 国家
-
OtherAddress.geocode 精度
-
OtherAddress. 纬度
-
OtherAddress.postalcode
-
OtherAddress. state
-
OtherAddress. street
-
MailingStreet
-
MailingCity
-
MailingState
-
MailingPostalCode
-
MailingCountry
-
MailingLatitude
-
MailingLongitude
-
MailingGeocodeAccuracy
-
MailingAddress.城市
-
MailingAddress. 国家
-
MailingAddress.geocode 精度
-
MailingAddress. 纬度
-
MailingAddress. 经度
-
MailingAddress.postalcode
-
MailingAddress. state
-
MailingAddress. street
-
Phone
-
Fax
-
MobilePhone
-
HomePhone
-
OtherPhone
-
AssistantPhone
-
ReportsToId
-
电子邮件
-
Title
-
Department
-
AssistantName
-
LeadSource
-
Birthdate
-
描述
-
OwnerId
-
CreatedDate
-
CreatedById
-
LastModifiedDate
-
LastModifiedById
-
SystemModstamp
-
LastActivityDate
-
最后CURequest日期
-
最后CUUpdate日期
-
LastViewedDate
-
LastReferencedDate
-
EmailBouncedReason
-
EmailBouncedDate
-
IsEmailBounced
-
PhotoUrl
-
Jigsaw
-
JigawContactId
-
CleanStatus
-
IndividualId
将 Salesforce-Contact 对象映射到标准资料
Salesforce-Contact 对象中的字段子集映射到 Customer Profiles 中的标准资料对象。下表列出了哪些字段可以从 Salesforce-Contact 对象映射到标准资料对象。
| Salesforce-Contact 源字段 | 标准资料目标字段 |
|---|---|
|
Id |
属性。 sfdcContactId |
|
AccountId |
属性。 sfdcAccountId |
|
LastName |
LastName |
|
FirstName |
FirstName |
|
MiddleName |
MiddleName |
|
OtherStreet |
Address.Address1 |
|
OtherCity |
Address.City |
|
OtherState |
Address.State |
|
OtherCountry |
Address.Country |
|
OtherPostalCode |
地址。 PostalCode |
|
MailingStreet |
MailingAddress.Address1 |
|
MailingCity |
MailingAddress.City |
|
MailingState |
MailingAddress.State |
|
MailingCountry |
MailingAddress. 国家 |
|
MailingPostalCode |
MailingAddress.PostalCode |
|
Phone |
PhoneNumber |
|
HomePhone |
HomePhoneNumber |
|
MobilePhone |
MobilePhoneNumber |
|
电子邮件 |
EmailAddress |
|
Birthdate |
BirthDate |
Salesforce 对象中的 Salesforce-Contact 客户数据使用下表中的索引与 Amazon Connect 客户资料相关联。
| 标准索引名称 | Salesforce-Contact 源字段 |
|---|---|
|
_salesforceContactId |
Id |
|
_salesforceAccountId |
AccountId |
例如，您可以在 SearchProfilesAPI 中使用_salesforceAccountId和_salesforceContactId作为密钥名称来查找配置文件。通过使用和设置为的 ListProfileObjectsAPI，您可以找到与特定配置文件关联的 Salesforce-Contact 对象。ProfileId ObjectTypeName Salesforce-Contact
