com.amazonaws.services.support

Class AWSSupportClient

java.lang.Object

com.amazonaws.AmazonWebServiceClient

com.amazonaws.services.support.AWSSupportClient

All Implemented Interfaces:

AWSSupport

Direct Known Subclasses:

AWSSupportAsyncClient

@ThreadSafe
 @Generated(value="com.amazonaws:aws-java-sdk-code-generator")
public class AWSSupportClient
extends AmazonWebServiceClient
implements AWSSupport

Client for accessing AWS Support. All service calls made using this client are blocking, and will not return until the service call completes.

Amazon Web Services Support

The Amazon Web Services Support API Reference is intended for programmers who need detailed information about the Amazon Web Services Support operations and data types. You can use the API to manage your support cases programmatically. The Amazon Web Services Support API uses HTTP methods that return results in JSON format.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

You can also use the Amazon Web Services Support API to access features for Trusted Advisor. You can return a list of checks and their descriptions, get check results, specify checks to refresh, and get the refresh status of checks.

You can manage your support cases with the following Amazon Web Services Support API operations:

• The CreateCase, DescribeCases, DescribeAttachment, and ResolveCase operations create Amazon Web Services Support cases, retrieve information about cases, and resolve cases.

• The DescribeCommunications, AddCommunicationToCase, and AddAttachmentsToSet operations retrieve and add communications and attachments to Amazon Web Services Support cases.

• The DescribeServices and DescribeSeverityLevels operations return Amazon Web Service names, service codes, service categories, and problem severity levels. You use these values when you call the CreateCase operation.

You can also use the Amazon Web Services Support API to call the Trusted Advisor operations. For more information, see Trusted Advisor in the Amazon Web Services Support User Guide.

For authentication of requests, Amazon Web Services Support uses Signature Version 4 Signing Process.

For more information about this service and the endpoints to use, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Field Summary

Fields inherited from class com.amazonaws.AmazonWebServiceClient

LOGGING_AWS_REQUEST_METRIC

Fields inherited from interface com.amazonaws.services.support.AWSSupport

ENDPOINT_PREFIX

Constructor Summary

Constructors

Constructor and Description
AWSSupportClient() Deprecated. use AWSSupportClientBuilder.defaultClient()
AWSSupportClient(AWSCredentials awsCredentials) Deprecated. use AwsClientBuilder.withCredentials(AWSCredentialsProvider) for example: AWSSupportClientBuilder.standard().withCredentials(new AWSStaticCredentialsProvider(awsCredentials)).build();
AWSSupportClient(AWSCredentials awsCredentials, ClientConfiguration clientConfiguration) Deprecated. use AwsClientBuilder.withCredentials(AWSCredentialsProvider) and AwsClientBuilder.withClientConfiguration(ClientConfiguration)
AWSSupportClient(AWSCredentialsProvider awsCredentialsProvider) Deprecated. use AwsClientBuilder.withCredentials(AWSCredentialsProvider)
AWSSupportClient(AWSCredentialsProvider awsCredentialsProvider, ClientConfiguration clientConfiguration) Deprecated. use AwsClientBuilder.withCredentials(AWSCredentialsProvider) and AwsClientBuilder.withClientConfiguration(ClientConfiguration)
AWSSupportClient(AWSCredentialsProvider awsCredentialsProvider, ClientConfiguration clientConfiguration, RequestMetricCollector requestMetricCollector) Deprecated. use AwsClientBuilder.withCredentials(AWSCredentialsProvider) and AwsClientBuilder.withClientConfiguration(ClientConfiguration) and AwsClientBuilder.withMetricsCollector(RequestMetricCollector)
AWSSupportClient(ClientConfiguration clientConfiguration) Deprecated. use AwsClientBuilder.withClientConfiguration(ClientConfiguration)

Method Summary

Modifier and Type	Method and Description
AddAttachmentsToSetResult	addAttachmentsToSet(AddAttachmentsToSetRequest request) Adds one or more attachments to an attachment set.
AddCommunicationToCaseResult	addCommunicationToCase(AddCommunicationToCaseRequest request) Adds additional customer communication to an Amazon Web Services Support case.
static AWSSupportClientBuilder	builder()
CreateCaseResult	createCase(CreateCaseRequest request) Creates a case in the Amazon Web Services Support Center.
DescribeAttachmentResult	describeAttachment(DescribeAttachmentRequest request) Returns the attachment that has the specified ID.
DescribeCasesResult	describeCases() Simplified method form for invoking the DescribeCases operation.
DescribeCasesResult	describeCases(DescribeCasesRequest request) Returns a list of cases that you specify by passing one or more case IDs.
DescribeCommunicationsResult	describeCommunications(DescribeCommunicationsRequest request) Returns communications and attachments for one or more support cases.
DescribeCreateCaseOptionsResult	describeCreateCaseOptions(DescribeCreateCaseOptionsRequest request) Returns a list of CreateCaseOption types along with the corresponding supported hours and language availability.
DescribeServicesResult	describeServices() Simplified method form for invoking the DescribeServices operation.
DescribeServicesResult	describeServices(DescribeServicesRequest request) Returns the current list of Amazon Web Services services and a list of service categories for each service.
DescribeSeverityLevelsResult	describeSeverityLevels() Simplified method form for invoking the DescribeSeverityLevels operation.
DescribeSeverityLevelsResult	describeSeverityLevels(DescribeSeverityLevelsRequest request) Returns the list of severity levels that you can assign to a support case.
DescribeSupportedLanguagesResult	describeSupportedLanguages(DescribeSupportedLanguagesRequest request) Returns a list of supported languages for a specified categoryCode, issueType and serviceCode.
DescribeTrustedAdvisorCheckRefreshStatusesResult	describeTrustedAdvisorCheckRefreshStatuses(DescribeTrustedAdvisorCheckRefreshStatusesRequest request) Returns the refresh status of the Trusted Advisor checks that have the specified check IDs.
DescribeTrustedAdvisorCheckResultResult	describeTrustedAdvisorCheckResult(DescribeTrustedAdvisorCheckResultRequest request) Returns the results of the Trusted Advisor check that has the specified check ID.
DescribeTrustedAdvisorChecksResult	describeTrustedAdvisorChecks(DescribeTrustedAdvisorChecksRequest request) Returns information about all available Trusted Advisor checks, including the name, ID, category, description, and metadata.
DescribeTrustedAdvisorCheckSummariesResult	describeTrustedAdvisorCheckSummaries(DescribeTrustedAdvisorCheckSummariesRequest request) Returns the results for the Trusted Advisor check summaries for the check IDs that you specified.
ResponseMetadata	getCachedResponseMetadata(AmazonWebServiceRequest request) Returns additional metadata for a previously executed successful, request, typically used for debugging issues where a service isn't acting as expected.
RefreshTrustedAdvisorCheckResult	refreshTrustedAdvisorCheck(RefreshTrustedAdvisorCheckRequest request) Refreshes the Trusted Advisor check that you specify using the check ID.
ResolveCaseResult	resolveCase() Simplified method form for invoking the ResolveCase operation.
ResolveCaseResult	resolveCase(ResolveCaseRequest request) Resolves a support case.
void	shutdown() Shuts down this client object, releasing any resources that might be held open.

Methods inherited from class com.amazonaws.AmazonWebServiceClient

addRequestHandler, addRequestHandler, configureRegion, getClientConfiguration, getEndpointPrefix, getMonitoringListeners, getRequestMetricsCollector, getServiceName, getSignerByURI, getSignerOverride, getSignerRegionOverride, getTimeOffset, makeImmutable, removeRequestHandler, removeRequestHandler, setEndpoint, setEndpoint, setRegion, setServiceNameIntern, setSignerRegionOverride, setTimeOffset, withEndpoint, withRegion, withRegion, withTimeOffset

Methods inherited from class java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Methods inherited from interface com.amazonaws.services.support.AWSSupport

setEndpoint, setRegion

Constructor Detail

AWSSupportClient

@Deprecated
public AWSSupportClient()

Deprecated. use AWSSupportClientBuilder.defaultClient()

Constructs a new client to invoke service methods on AWS Support. A credentials provider chain will be used that searches for credentials in this order:

• Environment Variables - AWS_ACCESS_KEY_ID and AWS_SECRET_KEY
• Java System Properties - aws.accessKeyId and aws.secretKey
• Instance profile credentials delivered through the Amazon EC2 metadata service

All service calls made using this new client object are blocking, and will not return until the service call completes.

See Also:

DefaultAWSCredentialsProviderChain

AWSSupportClient

@Deprecated
public AWSSupportClient(ClientConfiguration clientConfiguration)

Deprecated. use AwsClientBuilder.withClientConfiguration(ClientConfiguration)

Constructs a new client to invoke service methods on AWS Support. A credentials provider chain will be used that searches for credentials in this order:

• Environment Variables - AWS_ACCESS_KEY_ID and AWS_SECRET_KEY
• Java System Properties - aws.accessKeyId and aws.secretKey
• Instance profile credentials delivered through the Amazon EC2 metadata service

All service calls made using this new client object are blocking, and will not return until the service call completes.

Parameters:

clientConfiguration - The client configuration options controlling how this client connects to AWS Support (ex: proxy settings, retry counts, etc.).

See Also:

DefaultAWSCredentialsProviderChain

AWSSupportClient

@Deprecated
public AWSSupportClient(AWSCredentials awsCredentials)

Deprecated. use AwsClientBuilder.withCredentials(AWSCredentialsProvider) for example: AWSSupportClientBuilder.standard().withCredentials(new AWSStaticCredentialsProvider(awsCredentials)).build();

Constructs a new client to invoke service methods on AWS Support using the specified AWS account credentials.

All service calls made using this new client object are blocking, and will not return until the service call completes.

Parameters:

awsCredentials - The AWS credentials (access key ID and secret key) to use when authenticating with AWS services.

AWSSupportClient

@Deprecated
public AWSSupportClient(AWSCredentials awsCredentials,
                                    ClientConfiguration clientConfiguration)

Deprecated. use AwsClientBuilder.withCredentials(AWSCredentialsProvider) and AwsClientBuilder.withClientConfiguration(ClientConfiguration)

Constructs a new client to invoke service methods on AWS Support using the specified AWS account credentials and client configuration options.

All service calls made using this new client object are blocking, and will not return until the service call completes.

Parameters:

awsCredentials - The AWS credentials (access key ID and secret key) to use when authenticating with AWS services.

clientConfiguration - The client configuration options controlling how this client connects to AWS Support (ex: proxy settings, retry counts, etc.).

AWSSupportClient

@Deprecated
public AWSSupportClient(AWSCredentialsProvider awsCredentialsProvider)

Deprecated. use AwsClientBuilder.withCredentials(AWSCredentialsProvider)

Constructs a new client to invoke service methods on AWS Support using the specified AWS account credentials provider.

All service calls made using this new client object are blocking, and will not return until the service call completes.

Parameters:

awsCredentialsProvider - The AWS credentials provider which will provide credentials to authenticate requests with AWS services.

AWSSupportClient

@Deprecated
public AWSSupportClient(AWSCredentialsProvider awsCredentialsProvider,
                                    ClientConfiguration clientConfiguration)

Deprecated. use AwsClientBuilder.withCredentials(AWSCredentialsProvider) and AwsClientBuilder.withClientConfiguration(ClientConfiguration)

Constructs a new client to invoke service methods on AWS Support using the specified AWS account credentials provider and client configuration options.

All service calls made using this new client object are blocking, and will not return until the service call completes.

Parameters:

awsCredentialsProvider - The AWS credentials provider which will provide credentials to authenticate requests with AWS services.

clientConfiguration - The client configuration options controlling how this client connects to AWS Support (ex: proxy settings, retry counts, etc.).

AWSSupportClient

@Deprecated
public AWSSupportClient(AWSCredentialsProvider awsCredentialsProvider,
                                    ClientConfiguration clientConfiguration,
                                    RequestMetricCollector requestMetricCollector)

Deprecated. use AwsClientBuilder.withCredentials(AWSCredentialsProvider) and AwsClientBuilder.withClientConfiguration(ClientConfiguration) and AwsClientBuilder.withMetricsCollector(RequestMetricCollector)

Constructs a new client to invoke service methods on AWS Support using the specified AWS account credentials provider, client configuration options, and request metric collector.

All service calls made using this new client object are blocking, and will not return until the service call completes.

Parameters:

awsCredentialsProvider - The AWS credentials provider which will provide credentials to authenticate requests with AWS services.

clientConfiguration - The client configuration options controlling how this client connects to AWS Support (ex: proxy settings, retry counts, etc.).

requestMetricCollector - optional request metric collector

Method Detail

builder

public static AWSSupportClientBuilder builder()

addAttachmentsToSet

public AddAttachmentsToSetResult addAttachmentsToSet(AddAttachmentsToSetRequest request)

Adds one or more attachments to an attachment set.

An attachment set is a temporary container for attachments that you add to a case or case communication. The set is available for 1 hour after it's created. The expiryTime returned in the response is when the set expires.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Specified by:

addAttachmentsToSet in interface AWSSupport

Parameters:

addAttachmentsToSetRequest -

Returns:

Result of the AddAttachmentsToSet operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

AttachmentSetIdNotFoundException - An attachment set with the specified ID could not be found.

AttachmentSetExpiredException - The expiration time of the attachment set has passed. The set expires 1 hour after it is created.

AttachmentSetSizeLimitExceededException - A limit for the size of an attachment set has been exceeded. The limits are three attachments and 5 MB per attachment.

AttachmentLimitExceededException - The limit for the number of attachment sets created in a short period of time has been exceeded.

See Also:

AWS API Documentation

addCommunicationToCase

public AddCommunicationToCaseResult addCommunicationToCase(AddCommunicationToCaseRequest request)

Adds additional customer communication to an Amazon Web Services Support case. Use the caseId parameter to identify the case to which to add communication. You can list a set of email addresses to copy on the communication by using the ccEmailAddresses parameter. The communicationBody value contains the text of the communication.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Specified by:

addCommunicationToCase in interface AWSSupport

Parameters:

addCommunicationToCaseRequest -

Returns:

Result of the AddCommunicationToCase operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

CaseIdNotFoundException - The requested caseId couldn't be located.

AttachmentSetIdNotFoundException - An attachment set with the specified ID could not be found.

AttachmentSetExpiredException - The expiration time of the attachment set has passed. The set expires 1 hour after it is created.

See Also:

AWS API Documentation

createCase

public CreateCaseResult createCase(CreateCaseRequest request)

Creates a case in the Amazon Web Services Support Center. This operation is similar to how you create a case in the Amazon Web Services Support Center Create Case page.

The Amazon Web Services Support API doesn't support requesting service limit increases. You can submit a service limit increase in the following ways:

• Submit a request from the Amazon Web Services Support Center Create Case page.

• Use the Service Quotas RequestServiceQuotaIncrease operation.

A successful CreateCase request returns an Amazon Web Services Support case number. You can use the DescribeCases operation and specify the case number to get existing Amazon Web Services Support cases. After you create a case, use the AddCommunicationToCase operation to add additional communication or attachments to an existing case.

The caseId is separate from the displayId that appears in the Amazon Web Services Support Center. Use the DescribeCases operation to get the displayId.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Specified by:

createCase in interface AWSSupport

Parameters:

createCaseRequest -

Returns:

Result of the CreateCase operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

CaseCreationLimitExceededException - The case creation limit for the account has been exceeded.

AttachmentSetIdNotFoundException - An attachment set with the specified ID could not be found.

AttachmentSetExpiredException - The expiration time of the attachment set has passed. The set expires 1 hour after it is created.

See Also:

AWS API Documentation

describeAttachment

public DescribeAttachmentResult describeAttachment(DescribeAttachmentRequest request)

Returns the attachment that has the specified ID. Attachments can include screenshots, error logs, or other files that describe your issue. Attachment IDs are generated by the case management system when you add an attachment to a case or case communication. Attachment IDs are returned in the AttachmentDetails objects that are returned by the DescribeCommunications operation.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Specified by:

describeAttachment in interface AWSSupport

Parameters:

describeAttachmentRequest -

Returns:

Result of the DescribeAttachment operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

DescribeAttachmentLimitExceededException - The limit for the number of DescribeAttachment requests in a short period of time has been exceeded.

AttachmentIdNotFoundException - An attachment with the specified ID could not be found.

See Also:

AWS API Documentation

describeCases

public DescribeCasesResult describeCases(DescribeCasesRequest request)

Returns a list of cases that you specify by passing one or more case IDs. You can use the afterTime and beforeTime parameters to filter the cases by date. You can set values for the includeResolvedCases and includeCommunications parameters to specify how much information to return.

The response returns the following in JSON format:

• One or more CaseDetails data types.

• One or more nextToken values, which specify where to paginate the returned records represented by the CaseDetails objects.

Case data is available for 12 months after creation. If a case was created more than 12 months ago, a request might return an error.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Specified by:

describeCases in interface AWSSupport

Parameters:

describeCasesRequest -

Returns:

Result of the DescribeCases operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

CaseIdNotFoundException - The requested caseId couldn't be located.

See Also:

AWS API Documentation

describeCases

public DescribeCasesResult describeCases()

Description copied from interface: AWSSupport

Simplified method form for invoking the DescribeCases operation.

Specified by:

describeCases in interface AWSSupport

See Also:

AWSSupport.describeCases(DescribeCasesRequest)

describeCommunications

public DescribeCommunicationsResult describeCommunications(DescribeCommunicationsRequest request)

Returns communications and attachments for one or more support cases. Use the afterTime and beforeTime parameters to filter by date. You can use the caseId parameter to restrict the results to a specific case.

Case data is available for 12 months after creation. If a case was created more than 12 months ago, a request for data might cause an error.

You can use the maxResults and nextToken parameters to control the pagination of the results. Set maxResults to the number of cases that you want to display on each page, and use nextToken to specify the resumption of pagination.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Specified by:

describeCommunications in interface AWSSupport

Parameters:

describeCommunicationsRequest -

Returns:

Result of the DescribeCommunications operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

CaseIdNotFoundException - The requested caseId couldn't be located.

See Also:

AWS API Documentation

describeCreateCaseOptions

public DescribeCreateCaseOptionsResult describeCreateCaseOptions(DescribeCreateCaseOptionsRequest request)

Returns a list of CreateCaseOption types along with the corresponding supported hours and language availability. You can specify the language categoryCode, issueType and serviceCode used to retrieve the CreateCaseOptions.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Specified by:

describeCreateCaseOptions in interface AWSSupport

Parameters:

describeCreateCaseOptionsRequest -

Returns:

Result of the DescribeCreateCaseOptions operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

ThrottlingException - You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

See Also:

AWS API Documentation

describeServices

public DescribeServicesResult describeServices(DescribeServicesRequest request)

Returns the current list of Amazon Web Services services and a list of service categories for each service. You then use service names and categories in your CreateCase requests. Each Amazon Web Services service has its own set of categories.

The service codes and category codes correspond to the values that appear in the Service and Category lists on the Amazon Web Services Support Center Create Case page. The values in those fields don't necessarily match the service codes and categories returned by the DescribeServices operation. Always use the service codes and categories that the DescribeServices operation returns, so that you have the most recent set of service and category codes.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Specified by:

describeServices in interface AWSSupport

Parameters:

describeServicesRequest -

Returns:

Result of the DescribeServices operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

See Also:

AWS API Documentation

describeServices

public DescribeServicesResult describeServices()

Description copied from interface: AWSSupport

Simplified method form for invoking the DescribeServices operation.

Specified by:

describeServices in interface AWSSupport

See Also:

AWSSupport.describeServices(DescribeServicesRequest)

describeSeverityLevels

public DescribeSeverityLevelsResult describeSeverityLevels(DescribeSeverityLevelsRequest request)

Returns the list of severity levels that you can assign to a support case. The severity level for a case is also a field in the CaseDetails data type that you include for a CreateCase request.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Specified by:

describeSeverityLevels in interface AWSSupport

Parameters:

describeSeverityLevelsRequest -

Returns:

Result of the DescribeSeverityLevels operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

See Also:

AWS API Documentation

describeSeverityLevels

public DescribeSeverityLevelsResult describeSeverityLevels()

Description copied from interface: AWSSupport

Simplified method form for invoking the DescribeSeverityLevels operation.

Specified by:

describeSeverityLevels in interface AWSSupport

See Also:

AWSSupport.describeSeverityLevels(DescribeSeverityLevelsRequest)

describeSupportedLanguages

public DescribeSupportedLanguagesResult describeSupportedLanguages(DescribeSupportedLanguagesRequest request)

Returns a list of supported languages for a specified categoryCode, issueType and serviceCode. The returned supported languages will include a ISO 639-1 code for the language, and the language display name.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Specified by:

describeSupportedLanguages in interface AWSSupport

Parameters:

describeSupportedLanguagesRequest -

Returns:

Result of the DescribeSupportedLanguages operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

ThrottlingException - You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

See Also:

AWS API Documentation

describeTrustedAdvisorCheckRefreshStatuses

public DescribeTrustedAdvisorCheckRefreshStatusesResult describeTrustedAdvisorCheckRefreshStatuses(DescribeTrustedAdvisorCheckRefreshStatusesRequest request)

Returns the refresh status of the Trusted Advisor checks that have the specified check IDs. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.

Some checks are refreshed automatically, and you can't return their refresh statuses by using the DescribeTrustedAdvisorCheckRefreshStatuses operation. If you call this operation for these checks, you might see an InvalidParameterValue error.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

To call the Trusted Advisor operations in the Amazon Web Services Support API, you must use the US East (N. Virginia) endpoint. Currently, the US West (Oregon) and Europe (Ireland) endpoints don't support the Trusted Advisor operations. For more information, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Specified by:

describeTrustedAdvisorCheckRefreshStatuses in interface AWSSupport

Parameters:

describeTrustedAdvisorCheckRefreshStatusesRequest -

Returns:

Result of the DescribeTrustedAdvisorCheckRefreshStatuses operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

ThrottlingException - You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

See Also:

AWS API Documentation

describeTrustedAdvisorCheckResult

public DescribeTrustedAdvisorCheckResultResult describeTrustedAdvisorCheckResult(DescribeTrustedAdvisorCheckResultRequest request)

Returns the results of the Trusted Advisor check that has the specified check ID. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.

The response contains a TrustedAdvisorCheckResult object, which contains these three objects:

• TrustedAdvisorCategorySpecificSummary

• TrustedAdvisorResourceDetail

• TrustedAdvisorResourcesSummary

In addition, the response contains these fields:

• status - The alert status of the check can be ok (green), warning (yellow), error (red), or not_available.

• timestamp - The time of the last refresh of the check.

• checkId - The unique identifier for the check.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

To call the Trusted Advisor operations in the Amazon Web Services Support API, you must use the US East (N. Virginia) endpoint. Currently, the US West (Oregon) and Europe (Ireland) endpoints don't support the Trusted Advisor operations. For more information, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Specified by:

describeTrustedAdvisorCheckResult in interface AWSSupport

Parameters:

describeTrustedAdvisorCheckResultRequest -

Returns:

Result of the DescribeTrustedAdvisorCheckResult operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

ThrottlingException - You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

See Also:

AWS API Documentation

describeTrustedAdvisorCheckSummaries

public DescribeTrustedAdvisorCheckSummariesResult describeTrustedAdvisorCheckSummaries(DescribeTrustedAdvisorCheckSummariesRequest request)

Returns the results for the Trusted Advisor check summaries for the check IDs that you specified. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.

The response contains an array of TrustedAdvisorCheckSummary objects.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

To call the Trusted Advisor operations in the Amazon Web Services Support API, you must use the US East (N. Virginia) endpoint. Currently, the US West (Oregon) and Europe (Ireland) endpoints don't support the Trusted Advisor operations. For more information, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Specified by:

describeTrustedAdvisorCheckSummaries in interface AWSSupport

Parameters:

describeTrustedAdvisorCheckSummariesRequest -

Returns:

Result of the DescribeTrustedAdvisorCheckSummaries operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

ThrottlingException - You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

See Also:

AWS API Documentation

describeTrustedAdvisorChecks

public DescribeTrustedAdvisorChecksResult describeTrustedAdvisorChecks(DescribeTrustedAdvisorChecksRequest request)

Returns information about all available Trusted Advisor checks, including the name, ID, category, description, and metadata. You must specify a language code.

The response contains a TrustedAdvisorCheckDescription object for each check. You must set the Amazon Web Services Region to us-east-1.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

• The names and descriptions for Trusted Advisor checks are subject to change. We recommend that you specify the check ID in your code to uniquely identify a check.

To call the Trusted Advisor operations in the Amazon Web Services Support API, you must use the US East (N. Virginia) endpoint. Currently, the US West (Oregon) and Europe (Ireland) endpoints don't support the Trusted Advisor operations. For more information, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Specified by:

describeTrustedAdvisorChecks in interface AWSSupport

Parameters:

describeTrustedAdvisorChecksRequest -

Returns:

Result of the DescribeTrustedAdvisorChecks operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

ThrottlingException - You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

See Also:

AWS API Documentation

refreshTrustedAdvisorCheck

public RefreshTrustedAdvisorCheckResult refreshTrustedAdvisorCheck(RefreshTrustedAdvisorCheckRequest request)

Refreshes the Trusted Advisor check that you specify using the check ID. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.

Some checks are refreshed automatically. If you call the RefreshTrustedAdvisorCheck operation to refresh them, you might see the InvalidParameterValue error.

The response contains a TrustedAdvisorCheckRefreshStatus object.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

To call the Trusted Advisor operations in the Amazon Web Services Support API, you must use the US East (N. Virginia) endpoint. Currently, the US West (Oregon) and Europe (Ireland) endpoints don't support the Trusted Advisor operations. For more information, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Specified by:

refreshTrustedAdvisorCheck in interface AWSSupport

Parameters:

refreshTrustedAdvisorCheckRequest -

Returns:

Result of the RefreshTrustedAdvisorCheck operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

See Also:

AWS API Documentation

resolveCase

public ResolveCaseResult resolveCase(ResolveCaseRequest request)

Resolves a support case. This operation takes a caseId and returns the initial and final state of the case.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Specified by:

resolveCase in interface AWSSupport

Parameters:

resolveCaseRequest -

Returns:

Result of the ResolveCase operation returned by the service.

Throws:

InternalServerErrorException - An internal server error occurred.

CaseIdNotFoundException - The requested caseId couldn't be located.

See Also:

AWS API Documentation

resolveCase

public ResolveCaseResult resolveCase()

Description copied from interface: AWSSupport

Simplified method form for invoking the ResolveCase operation.

Specified by:

resolveCase in interface AWSSupport

See Also:

AWSSupport.resolveCase(ResolveCaseRequest)

getCachedResponseMetadata

public ResponseMetadata getCachedResponseMetadata(AmazonWebServiceRequest request)

Returns additional metadata for a previously executed successful, request, typically used for debugging issues where a service isn't acting as expected. This data isn't considered part of the result data returned by an operation, so it's available through this separate, diagnostic interface.

Response metadata is only cached for a limited period of time, so if you need to access this extra diagnostic information for an executed request, you should use this method to retrieve it as soon as possible after executing the request.

Specified by:

getCachedResponseMetadata in interface AWSSupport

Parameters:

request - The originally executed request

Returns:

The response metadata for the specified request, or null if none is available.

shutdown

public void shutdown()

Description copied from class: AmazonWebServiceClient

Shuts down this client object, releasing any resources that might be held open. If this method is not invoked, resources may be leaked. Once a client has been shutdown, it should not be used to make any more requests.

Specified by:

shutdown in interface AWSSupport

Overrides:

shutdown in class AmazonWebServiceClient