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Troubleshooting problems with billing associated with your space

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Troubleshooting problems with billing associated with your space - Amazon CodeCatalyst

In CodeCatalyst, you can add an AWS account to your space to grant permissions to resources and for billing purposes. The following information can help you troubleshoot common issues with associated accounts in CodeCatalyst.

I cannot access the Amazon CodeCatalyst Spaces page in the AWS Management Console

Problem: When I try to access the Amazon CodeCatalyst page in the AWS Management Console to add an account to my CodeCatalyst space or add roles to an account in AWS, I receive a permissions error.

Possible fixes:

For your space, you can add authorized AWS accounts to add them to your project if you have the Space administrator role. You must also have an AWS account where you have administrative permissions or can work with your AWS administrator. You must first make sure you are signed in to the AWS Management Console with the same account that you want to manage. After you are signed in to the AWS Management Console, you can open the console and try again.

Open the Amazon CodeCatalyst page in the AWS Management Console at https://us-west-2.console.aws.amazon.com/codecatalyst/home?region=us-west-2#/.

I cannot change the billing tier for my space

Problem: I am able to view billing for my space but cannot change the subscription tier from Free to Standard.

Possible fixes: For your space, you can change subscription tiers or authorize billing accounts if you have the Space administrator role.

Before you can change your CodeCatalyst plan from the Free tier, you must first have an account added to your space. Next, you must set up the account for billing by turning on the Standard tier.

This does not change the billing tier for the space. It authorizes the Standard tier for the account, so the Space administrator will be able to upgrade to the Standard tier.

You must have the Space administrator role in CodeCatalyst and have administrator permissions for your account in AWS to manage billing.

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