Security profile permissions for third-party applications
This topic describes the security profiles permissions that are required to access third-party applications that you have onboarded and associated. For a list of third-party application permissions and their API name, see List of security profile permissions.
Third-party application permissions
Note
After associating an application to an instance, you may have to wait up to 10 minutes to see the application appear the security profiles Agent Applications menu.
Any applications that you have onboarded to AWS and associated with your Amazon Connect instance will appear on the security profiles Agent Applications menu, as in the following image:
Note
You will also need to give access to the CCP in order for the app launcher menu to appear.
After you have given permissions, you can review how to Access third-party applications in the agent workspace.
