Assign a security profile for Amazon Connect to a
contact center user
Required permissions
to assign security profiles
Before you can assign a security profile to a user, you must be logged in with an Amazon Connect account that has the Users - Edit permission, as shown in the following image. Or, if you're creating the user's account for the first time, you need Users - Create permission.
By default, the Amazon Connect Admin security profile has these permissions.
How to assign security
profiles
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Review Best practices for Amazon Connect and Contact Control Panel (CCP) security profiles.
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Log in to the Amazon Connect admin website at https://
instance name.my.connect.aws/. -
Choose Users, User management.
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Select one or more users and choose Edit.
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For Security Profiles, add or remove security profiles as needed. To add a security profile, put your cursor in the field and select the security profile from the list. To remove a security profile, click the x next to its name.
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Choose Save.
