EventBridge events emitted by Amazon Connect
Amazon Connect emits a variety of events related to the contact center, including but not limited to the following types of events:
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Contact events - contact (voice calls, chat, and task) events.
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Contact Lens events - create rules that generate EventBridge events.
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Voice ID events - events for every transaction: enrollment, authentication, or detection of fraudsters in a watchlist. Events are sent to the EventBridge default event bus.
