Download a user list from your Amazon Connect instance
You can export a list of users from Amazon Connect to a .csv file. The output is limited to the results that appear on the page; it does not include all the users, if you have more users than appear on the page.
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Log in to the Amazon Connect admin website at https://
instance name
.my.connect.aws/. Use an Admin account, or an account assigned to a security profile that has Users and permissions - Users - Edit permissions. -
In Amazon Connect, on the left navigation menu, choose Users, User management.
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Choose Download CSV.
Tip
If a user has Users - View permissions instead of Edit permissions, they will see the Download CSV option on their page, but when they choose it, the .csv file will be empty.