Get administrative support for Amazon Connect
If you are an administrator and need to contact support for Amazon Connect, choose one of the following options:
-
If you have an AWS Support account, go to Support Center
and submit a ticket. -
Otherwise, open the AWS Management Console
and choose Amazon Connect, Support, Create case.
It's helpful to provide the following information:
Your contact center instance ID/ARN. To find your instance ARN, see Find your Amazon Connect instance ID or ARN.
Your region.
A detailed description of the issue.
