Flow block in Amazon Connect: Invoke a published module
This topic defines the flow block for calling a published module to create reusable sections in a flow.
Description
Calls a published module, which enables you create reusable sections of a contact flow.
For more information, see Flow modules for reusable functions in Amazon Connect.
Supported channels
The following table lists how this block routes a contact who is using the specified channel.
Channel | Supported? |
---|---|
Voice |
Yes |
Chat |
Yes |
Task |
Yes |
Flow types
You can use this block in the following flow types:
-
Inbound flow
Properties
The following image shows the Properties page of the Invoke module block.
Configured block
The following image shows an example of what this block looks like when it is configured. It has two branches: Success and Error.