View a markdown version of this page

Manage saved reports as an admin in Connect Customer - Amazon Connect Customer

Manage saved reports as an admin in Connect Customer

You can view and delete all saved reports in your instance, including reports that were not created by you or that are not currently published.

To do this, you need the Analytics and Optimization - Saved reports (admin) permission in your security profile.

View and delete reports

  1. Log in to the Connect Customer admin website at https://instance name.my.connect.aws/. Use an account that has Save reports (admin) - All in it's the security profile.

  2. On the navigation menu, choose Analytics and Optimization, Dashboards and reports.

  3. On the Dashboards and reports page, choose All reports.

  4. Use the filters to search by report name, report type, published status, and user.

    Note

    You cannot search for report owners who have been removed as users from the Connect Customer instance.

  5. To delete reports, select the reports by using the boxes on the left and then choose Delete, as shown in the following image.

The Dashboards and reports page, the All reports tab, the Delete button.