Make a report in Amazon Connect read-only - Amazon Connect

Make a report in Amazon Connect read-only

To prevent others from saving changes to your report, you can make the report read-only before sharing it.

Making your report read-only means the report can be read but changes cannot be saved. If a user tries to make changes to a read-only report, they can only save their changes by using the Save as option, which makes a new copy of the report.

When a user who is not the report owner views the Share report dialog box, the Read-Only toggle is disabled.

To make a report read-only
  1. After you create and save a Dashboard, Real-time metrics, Historical metrics, or Login/logout report, choose Actions, Share report.

  2. In the Share report dialog box, set the Read-only toggle to On, and then choose Save. This toggle is shown in the following image of the Share report dialog box.

    The toggle to make a report Read-only.

    When this toggle is On, no user—including the report owner—can save changes to the report settings: Interval & Time range, Groupings, Filters, and Metrics.

To allow changes to a report
  1. Set the Read-only toggle to Off.

  2. Anyone who already has a shared link to the report will now be able to make changes to it. You don't need to send them a new link to the report.

What users see when they view a read-only report

Users can still make changes to the report settings but they won't be able to save them to the report. The Save button on the report page is disabled. A message is displayed, This Report is read-only and cannot be modified, as shown in the following image.

A reports page with the Save button disabled, and a message that the report is Read-only.

When a user who is not the report owner views the Share report dialog box, the Read-Only toggle is disabled, as shown in the following image.

The Read-only toggle in the disabled state, in the Share report dialog box.