Share custom reports - Amazon Connect

Share custom reports

You can only share reports that you create and save. This means you need the following permissions in your security profile to share reports: Access metrics - Access and Saved reports - Create. The following image shows the Access metrics - Access permissions on the security profiles page.

The Access metrics permissions on the security profiles page.
To share reports

  1. On the page of the report you want to share, choose the Actions dropdown menu and then choose Share report. The following image shows an example report named Historical metrics: Test, and the location of the Share report option in the Actions dropdown menu.

    A saved report, the Actions dropdown menu, the Share report option.

    Or, from your list of saved reports, choose the Share report icon, as shown in the following image.

    The View reports page, the Share report icon next to a report.

  2. Choose Copy link address and choose Save, as shown in the following image. This saves the link to your clipboard. Paste this link into an email or other location to share the report.

    The Share report dialog box, the Copy link address link.

    You don't need to publish the report to your organization in order to share the link with specific people.

    Important

    Anyone who has the link and the appropriate permissions can access the report.