AI models and data processing for manager assistant
Manager assistant is built on foundation models in Amazon Bedrock. It uses foundation models to interpret questions written in plain language, identify the relevant metrics, retrieve data, and generate responses.
Important
Although responses are grounded in the data in your instance, AI-generated responses may contain inaccuracies. Always validate critical insights against your Connect Customer reports and dashboards.
Cross-Region inference
Manager assistant uses cross-Region inference to select the optimal AWS Region for processing your data. Cross-Region inference improves the customer experience by maximizing the available resources and model availability. If you do not want your data processed in a Region other than the one that you selected, contact AWS Support.
For more information, see Increase throughput with cross-Region inference in the Amazon Bedrock User Guide.
Responsible AI
-
Manager assistant inherits automated abuse detection from Amazon Bedrock.
-
Guardrails prevent the generation of harmful or off-topic content.
-
Responses are grounded in the metrics data in your Connect Customer instance.
-
The read-only architecture prevents unintended modifications to your instance.
