These are some steps that you must follow each time you create an RFC using the Console.
Click RFCs in the left navigation pane to open the RFCs list page, then click Create RFC.
The Create RFC page opens.
Choose either Browse change types (the default) or Choose by category.
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Browse change types:
Click on a quick create option to begin an RFC with one of the most used change types.
The General configuration area for that change type opens, the subject line is filled in. To see the change type details, open the area at the top of the page.
Use the All change types area.
Filter, toggle between a cards or table view, or sort the change types. When you find the one you want, select it and click Create RFC at the top of the page.
The General configuration area for that change type opens, the subject line is filled in. To see the change type details, open the area at the top of the page.
Choose by category:
Select the appropriate Category, Subcategory, Item, and Operation.
The change type details box appears at the bottom of the page.
Click Create RFC at the bottom of the page.
The General configuration area for that change type opens, the subject line is filled in. To see the change type details, open the area at the top of the page.
To ensure certain people get notifications of the RFC progress, fill in the Email addresses. To add details about the change type, fill in the Description. Open the Additional configuration area to add more specifics about the RFC.
For Schedulingselect either Execute this change ASAP or Schedule this change. If you select Execute this change ASAP, your RFC executes as soon as approvals have passed. If you select Schedule this change type, a pick calendar, time, and time zone, appears and your RFC starts, after submission, as scheduled.
In the Execution configuration area, configure the change type parameters. To see optional parameters, open the Additional configuration area.
When ready, click Run.
