Responding to a message in AWS End User Messaging Social - AWS End User Messaging Social

Responding to a message in AWS End User Messaging Social

Before you can receive a text or media message, you must have set up your WhatsApp Business Account (WABA) and an event destination. When you receive an incoming message, an event is saved in the event destination Amazon SNS topic. To receive a notification, you must subscribe to the Amazon SNS topics endpoint.

For an example event of a received media message, see Example WhatsApp JSON for receiving a media message. For more information on configuring the AWS CLI, see Configure the AWS CLI in the AWS Command Line Interface User Guide. For a list of supported media file types, see Supported media file types and sizes in WhatsApp.

Important

To receive incoming messages, you must have event destinations enabled for the WABA. For more information, see Add a message and event destination to AWS End User Messaging Social.