A rule is a set of criteria that you can specify to flag an attribute in your Call Analytics output. Rules define a Call Analytics category.
Rules can include these parameters: , , , and .
To learn more about Call Analytics rules and categories, see Creating categories for post-call transcriptions and Creating categories for real-time transcriptions.
To learn more about Call Analytics, see Analyzing call center audio with Call Analytics.
Inheritance Hierarchy
Namespace: Amazon.TranscribeService.Model
Assembly: AWSSDK.TranscribeService.dll
Version: 3.x.y.z
Syntax
public class Rule
The Rule type exposes the following members
Constructors
| Name | Description | |
|---|---|---|
|
Rule() |
Properties
| Name | Type | Description | |
|---|---|---|---|
|
|
InterruptionFilter | Amazon.TranscribeService.Model.InterruptionFilter |
Gets and sets the property InterruptionFilter. Flag the presence or absence of interruptions in your Call Analytics transcription output. Refer to for more detail. |
|
|
NonTalkTimeFilter | Amazon.TranscribeService.Model.NonTalkTimeFilter |
Gets and sets the property NonTalkTimeFilter. Flag the presence or absence of periods of silence in your Call Analytics transcription output. Refer to for more detail. |
|
|
SentimentFilter | Amazon.TranscribeService.Model.SentimentFilter |
Gets and sets the property SentimentFilter. Flag the presence or absence of specific sentiments in your Call Analytics transcription output. Refer to for more detail. |
|
|
TranscriptFilter | Amazon.TranscribeService.Model.TranscriptFilter |
Gets and sets the property TranscriptFilter. Flag the presence or absence of specific words or phrases in your Call Analytics transcription output. Refer to for more detail. |
Version Information
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer, 3.5