Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Working with attachments - Amazon WorkMail

Working with attachments

When sending an email, you can attach files from your hard drive or Amazon WorkDocs. You can also download email attachments to your hard drive or Amazon WorkDocs.

Adding attachments to email messages

To attach a file, create an email message, then choose Attach.

If your IT administrator has enabled you to use Amazon WorkDocs, you can add files from Amazon WorkDocs to messages and send them to other recipients.

To attach a file from Amazon WorkDocs
  1. In the Amazon WorkMail web application, choose the new mail icon + on the shortcut bar.

  2. Choose Attach and browse to the Amazon WorkDocs folder.

  3. Select the files to attach and choose Attach Files.

Note

The total size of the attached files can’t exceed 25 MB.

Downloading attachments

You can download attachments that you've received and save them to your hard drive.

To download attachments
  1. In the Amazon WorkMail web application, choose the mail icon on the shortcut bar.

  2. Open the context (right-click) menu for the attachment and choose Download.

If your IT administrator has enabled you to use Amazon WorkDocs, you can also save your email attachments to Amazon WorkDocs for archiving or collaboration purposes.

To save an attachment to Amazon WorkDocs
  1. Open the message with the attachment to save.

  2. Open the attachment and choose Save to WorkDocs. The file is saved to your My Documents folder in Amazon WorkDocs.

Unsupported attachment types

The following attachment types aren't supported:

Unsupported Attachment Types

.ade

.adp

.app

.asp

.bas

.bat

.cer

.chm

.cmd

.com

.cpl

.crt

.csh  

.der

.exe

.fxp

.gadget 

.hlp

.hta

.inf

.ins

.isp

.its

.js

.jse

.ksh

.lib

.lnk

.mad

.maf

.mag

.mam

.maq

.mar

.mas

.mat

.mau

.mav

.maw

.mda

.mdb

.mde

.mdt

.mdw  

.mdz

.msc

.msh

.msh1

.msh2

.mshxml

.msh1xml

.msh2xml 

.msi

.msp

.mst

.ops

.pcd

.pif

.plg

.prf

.prg

.reg

.scf

.scr

.sct

.shb

.shs

.sys

.ps1

.ps1xml

.ps2

.ps2xml 

.psc1

.psc2

.tmp

.url

.vb

.vbe

.vbs

.vps

.vsmacros 

.vss

.vst

.vsw

.vxd

.ws

.wsc

.wsf

.wsh

.xnk

PrivacySite termsCookie preferences
© 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved.