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UpdateRoutingProfileAgentAvailabilityTimerCommand
Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
Example Syntax
Use a bare-bones client and the command you need to make an API call.
import { ConnectClient, UpdateRoutingProfileAgentAvailabilityTimerCommand } from "@aws-sdk/client-connect"; // ES Modules import
// const { ConnectClient, UpdateRoutingProfileAgentAvailabilityTimerCommand } = require("@aws-sdk/client-connect"); // CommonJS import
const client = new ConnectClient(config);
const input = { // UpdateRoutingProfileAgentAvailabilityTimerRequest
InstanceId: "STRING_VALUE", // required
RoutingProfileId: "STRING_VALUE", // required
AgentAvailabilityTimer: "TIME_SINCE_LAST_ACTIVITY" || "TIME_SINCE_LAST_INBOUND", // required
};
const command = new UpdateRoutingProfileAgentAvailabilityTimerCommand(input);
const response = await client.send(command);
// {};
UpdateRoutingProfileAgentAvailabilityTimerCommand Input
Parameter | Type | Description |
---|
Parameter | Type | Description |
---|---|---|
AgentAvailabilityTimer Required | AgentAvailabilityTimer | undefined | Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time. |
InstanceId Required | string | undefined | The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. |
RoutingProfileId Required | string | undefined | The identifier of the routing profile. |
UpdateRoutingProfileAgentAvailabilityTimerCommand Output
Parameter | Type | Description |
---|
Parameter | Type | Description |
---|---|---|
$metadata Required | ResponseMetadata | Metadata pertaining to this request. |
Throws
Name | Fault | Details |
---|
Name | Fault | Details |
---|---|---|
InternalServiceException | server | Request processing failed because of an error or failure with the service. |
InvalidParameterException | client | One or more of the specified parameters are not valid. |
InvalidRequestException | client | The request is not valid. |
ResourceNotFoundException | client | The specified resource was not found. |
ThrottlingException | client | The throttling limit has been exceeded. |
ConnectServiceException | Base exception class for all service exceptions from Connect service. |