UpdateRoutingProfileAgentAvailabilityTimerCommand

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

Example Syntax

Use a bare-bones client and the command you need to make an API call.

import { ConnectClient, UpdateRoutingProfileAgentAvailabilityTimerCommand } from "@aws-sdk/client-connect"; // ES Modules import
// const { ConnectClient, UpdateRoutingProfileAgentAvailabilityTimerCommand } = require("@aws-sdk/client-connect"); // CommonJS import
const client = new ConnectClient(config);
const input = { // UpdateRoutingProfileAgentAvailabilityTimerRequest
  InstanceId: "STRING_VALUE", // required
  RoutingProfileId: "STRING_VALUE", // required
  AgentAvailabilityTimer: "TIME_SINCE_LAST_ACTIVITY" || "TIME_SINCE_LAST_INBOUND", // required
};
const command = new UpdateRoutingProfileAgentAvailabilityTimerCommand(input);
const response = await client.send(command);
// {};

UpdateRoutingProfileAgentAvailabilityTimerCommand Input

Parameter
Type
Description
AgentAvailabilityTimer
Required
AgentAvailabilityTimer | undefined

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

InstanceId
Required
string | undefined

The identifier of the Amazon Connect instance. You can find the instance ID  in the Amazon Resource Name (ARN) of the instance.

RoutingProfileId
Required
string | undefined

The identifier of the routing profile.

UpdateRoutingProfileAgentAvailabilityTimerCommand Output

Parameter
Type
Description
$metadata
Required
ResponseMetadata
Metadata pertaining to this request.

Throws

Name
Fault
Details
InternalServiceException
server

Request processing failed because of an error or failure with the service.

InvalidParameterException
client

One or more of the specified parameters are not valid.

InvalidRequestException
client

The request is not valid.

ResourceNotFoundException
client

The specified resource was not found.

ThrottlingException
client

The throttling limit has been exceeded.

ConnectServiceException
Base exception class for all service exceptions from Connect service.