To allow the Connector to execute Automation Documents, you must ensure that the Connector's sync user and end user have the required permissions. For more information, review Setting up Automation in the AWS Systems Manager user guide.
To execute a AWS Systems Manager Automation Document from Jira agent view
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Log in to your Jira Agent view.
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Open the desired Jira project and then navigate to the AWS Service Management Connector app.
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Choose the Systems Manager Automation tab.
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Enter the required automation execution parameters and add optional Tags.
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Choose Execute to submit the Jira Service Management request and execute the automation document.
After Jira processes the request, Jira displays a message indicating that the request was created. When the automation document execution starts, you are able to view the details in the Automation panel within the Jira issue.
To view provisioned products using the Jira Agent view
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Log in to your Jira Agent view.
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Use Jira filters to display only issues with the Support Automation Request Issue Type.
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Open the Jira issue.
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Choose the Automation Details panel.
Review the Automation Execution details, including the status of the execution, parameters, and step functions.
When the execution is complete, the issue moves to the Execution complete status.
