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Use AMS SSP to provision Amazon WorkDocs in your AMS account

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Use AMS SSP to provision Amazon WorkDocs in your AMS account - AMS Advanced User Guide
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Use AMS Self-Service Provisioning (SSP) mode to access Amazon WorkDocs capabilities directly in your AMS managed account. Amazon WorkDocs is a fully-managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs helps you to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire your legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure. To learn more, see Amazon WorkDocs.

Amazon WorkDocs in AWS Managed Services FAQs

Common questions and answers:

Q: How do I request access to Amazon WorkDocs in my AMS account?

Request access by submitting a Management | AWS service | Self-provisioned service | Add change type (ct-1w8z66n899dct). This RFC provisions the following IAM role to your account: customer_workdocs_console_role. After it's provisioned in your account, you must onboard the role in your federation solution.

Q: What are the restrictions to using Amazon WorkDocs in my AMS account?

Full functionality of Amazon WorkDocs is available in your AMS account. However, you can't delete an Amazon WorkDocs site. The permissions required to de-register an Amazon WorkDocs site require modification to the AWS Managed Microsoft AD directory. To do this, submit an AMS service request for the deletion of an Amazon WorkDocs site.

Q: What are the prerequisites or dependencies to using Amazon WorkDocs in my AMS account?

Amazon WorkDocs has a dependency on AWS Directory Service for Microsoft Active Directory (MAD). AMS has MAD already implemented in AMS accounts; however, it is limited to a one-way trust. You must submit a service request to AMS to have an AD Connector set up to proxy your on-premises domain.

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